Scam and poor service
Writing a review in hopes customer service will answer and help. Used the bikes for 1 hour and 30minutes and the app states that it will end the ride automatically when you turn in the bikes at the doc but as soon as we turned in the bikes the ride did not automatically end. The app gives you a option to end the ride manually but even though the bikes are already turned in it still doesn’t read the bikes. I’ve been charged for time that I did not use simply because the app doesn’t read the bikes. If you don’t want to be charged for unpaid ride time don’t use this app. Customer service does not answer nor the emails I’ve sent have not been answered. Most definitely will not recommend or use them again.
