ABQ 311

When a homeless camp of drug addicts is reported nothing happens

311, inspite of all the “Stuff” in and around the “International District” or (war zone)- Y’all have performed exceptionally!! I have lived in this Barrio for over 40 years. I am impressed with 311. I have been on 311 Website Abq for several years and YOU get the job done, you’re not perfect and neither are your fiercest critics. Keep up the good work and Kudos!!!

I would say that at least 75% of the time or greater 311 responds to my reported trash concerns whether it is under the I 40 overpass or large items left at the side of the road. I also report when dog poop bags need to be refilled and they have responded to this also.

Still waiting for completion of the bike trail along Matthew. There is a bike trail that goes from Meadow View to fourth Street and is in need of repair. I reported it over a month ago no communication or update on status.

Simple category options missing. Homeless Encampment for example. Too many issues such as Illegal signage on neighborhood utility poles, and dilapidated dangerous property being referred to Planning Dept. who do nothing, and are unresponsive by phone and e-mail. This whole process is in dire need of improvement.

Wish we could submit more than one pic… Haven’t been able to…?

Close or pass on lies

I thought this app would make it easier to communicate issues to the city. I requested a trash lid replacement twice and the case was marked as “solved” 2 hours after I posted it. No one from the city addressed this issue. Worthless app…don’t even bother downloading it!

The developers of this app simply didn’t think it through in terms of usability or making updates to the fields where users enter data. This app is junk and should be redesigned!!!

I like that the City has included a City Jobs tab in the main menu. I’ve been job seeking and for mobile, this app is a much better experience than in a web browser on my phone. I like how many different features are included in this single app.