---
title: "AD HelpDesk - Bewertungen, Einnahmen und Downloads in Vereinigte Staaten | Apple App Store"
description: "AD Help Desk allows secure administrator of Microsoft's Active Directory from your iOS device. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directo"
---

# AD HelpDesk — Vereinigte Staaten

![AD HelpDesk App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple111/v4/5b/38/6c/5b386cda-cfaf-c87f-4d8e-a95494b4f733/AppIcon-1x_U007emarketing-85-220-6.png/434x0w.png)

**Developer:** [Sajid Khan](https://apptail.io/de/developer/sajid-khan-pNHb)
**Category:** Business
**Rating:** 3.8/5 (20 ratings)
**Price:** Free
**Bundle ID:** com.adhelpdesk.mobileadhelpdesk
**Store:** Apple App Store
**Country:** Vereinigte Staaten
**Version:** 4.5 (released 2017-10-02)
**Original Release:** 2010-04-13
**Languages:** English, French, German, Japanese, Portuguese, Chinese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id366597535)
**AppTail Page:** [https://apptail.io/de/app/ad-helpdesk-uMWc/united-states](https://apptail.io/de/app/ad-helpdesk-uMWc/united-states)

## AD HelpDesk Description
AD Help Desk allows secure administrator of Microsoft's Active Directory from your iOS device. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure.  The only requirement is that you have connectivity to your domain from your iOS device (often times requiring a VPN if you are not on an internal network).



AD Help Desk is 100% secure.  All traffic between the domain controller and the iOS device is encrypted.  

AD Help Desk strives to give you the ease of ADUC or ADAC and the power of ADSI.  

With AD Help Desk you can:

-Create, delete, move or rename ANY object in the directory.  
-Edit any non-binary attribute of ANY object in the directory (including exchange attributes).  
-Reset passwords or unlock user accounts in seconds.
-Perform administrative tasks across domain boundaries.
-Perform just about any task you might want to perform that involves Active Directory.

AD HelpDesk is aware of any schema extensions that you may have made in your domain.  This means that you truly can create or edit ANY object regardless of whether the object type is a custom object, or a stock object type (like user, group, computer, etc).

AD HelpDesk is THE native iPad or iPhone touch interface for Active Directory.  Once you start using AD HelpDesk, it will quickly become your preferred way of administering your Active Directory domain.

## AD HelpDesk Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/10/f2/db/10f2db05-f8b2-b663-9c5c-046e53900de4/mzl.ymvhatjy.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/87/a4/36/87a436aa-d5a1-7df2-70cf-8050be9d5145/mzl.txdsicor.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/d1/a9/9b/d1a99be2-f0df-c484-0b65-4f1cd23a5aa4/mzl.ghbbwstk.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/2a/eb/38/2aeb3862-f043-7353-a83e-772548553d16/mzl.gkqvqbsy.png/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple128/v4/12/dd/fb/12ddfbba-a53d-266f-ebba-875ffe892a96/mzl.egujnlex.png/640x960.png)

## AD HelpDesk Rating Breakdown in Vereinigte Staaten
- 5 stars: 14 (70%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 6 (30%)

## AD HelpDesk Reviews in Vereinigte Staaten

### *---- "App not working on iPad"
I have used the Lite version on my phone for years. Wanted to add to iPad. It crashes upon search. Wish I had read all of the reviews because I just paid $15 for an app that will not work on my iPad.
-- 615Angel, 2023-10-28

### *---- "Is this a broke for the IPAD?"
Any Search kicks you right out of the app. 15.2
-- Scott//34567, 2022-01-10

### *---- "Unusable in iPadOS 15"
Crashes when searching for a user in iPadOS 15. Now unusable. I tried to report this to the developer privately, but wasn’t successful in doing so.
-- NotableFrenzy, 2021-09-28

### *---- "Would be great to have this verified for security purposes"
The lack of disclosed privacy details is cause for concern. Getting access to the AD of an organization without disclosure of information use is a significant breach potential. With today’s atmosphere of cyber security needs an app must be better than “no details provided”.
-- NeedsStuffToWork, 2021-07-01

### *---- "App Stopped Working"
App just stopped working. When I contacted support I was informed that the company got bought out and app is no longer supported. Don’t waste your time or money.
-- CaribbeanKid83, 2020-11-13

### ***** "This app is UNDER-Rated"
I have used this app for years over native VPN and it is the best app in the App Store for SysAdmins to make changes to AD objects, with NO need for any agent on domain controllers.

This app should be #1 and Apple recommended.
-- Wayne298, 2020-08-15

### ***** "Good on the go"
Everything works great, Easy to reset passwords and unlock accounts while not at my desk
-- Insideout09, 2019-10-04

### *---- "Works, kind of, in a pinch"
Crashes constantly, unintuitive process to reset to a different password than the default reset password
-- Galnar, 2018-11-25

### ***** "Works so good, it's an IT life for me yo ho"
This app works great, and is a life saver when I'm not around a PC.

I'm freeeeee!
-- R0tten, 2015-06-06

### ***** "Great app!"
I LOVE that the app shows each attribute from the schema. This is very helpful for me!
-- zrdean, 2015-05-14

### ***** "Works great!"
Running on 5s in the current version, even over VPN, the login is quick and the changes equally so!

This is a life saver for me, I'm the only IT in a 50 employee company which runs 6 days 60 hours a week but IT only runs 5 days 40 hours a week. Many times I'm in inconvenient locations to remote in to unlock a user, this is a life saver with that respect!
-- iGreg84, 2013-12-22

### **--- "Problem when running in iOS 7"
App used to work pretty good but under iOS 7 but now it takes it about 3 mins for the app to log in into the domain controller. Please fix
-- Kelvin NC, 2013-10-21

### ***-- "Slow login with iOS 7"
I have been using this app for months and I find it very helpful for unlocking users, no matter where I happen to be located. It allows me to get quick information, update AD info, and gives me a quick search for locked out users to easily unlock or change their password. 
The only issue I have had is that now it takes a minute to login to my domain controller after updating to iOS 7. Fix this and it is a five star app!
-- hankinsd, 2013-10-04

### ***** "Great App! Greater support!"
Short and simple, I had an issue being no fault of the app. I reached out to support and my small problem was almost immediately rectified. I encourage ANYONE who's using this app and experiencing any sort of issue to NOT give this product a bad review, but instead, contact support; their customer service support is unparalleled.
-- Darkonis_IT, 2013-08-15

### ***** "A MUST HAVE for any Support Professional"
If you support a Windows Active Directory desk side then you need to PURCHASE THESE! This application has saved me a ton of time.  I now can support my users without having to make phone calls or drag my laptop out.  I read the reviews before purchasing, but have not experienced any crashes in the month that I have been using it.

Also, the developer responds quickly to questions/suggestions.  That is not always the case, so it makes using this application a pleasure.
-- Justin Grigg, 2013-05-07

### ***** "Great!"
Awesome app. Works fine in iOS6. Works great over VPN and easy to manage multiple domains.
-- ImperialKeeper, 2013-01-20

### *---- "Unusable"
This app is now completely unusable since iOS 6 launched, even though I did not update to the new iOS. Ot makes no sense. Waste of money, now...
-- Evelmike, 2012-10-19

### ***** "Very Cool"
It amazes me how something so simple can be so helpful. Last weekend I had a user call and found he was locked out of his AD account. With this app, It's as simple as connecting to our VPN with my iPhone and touching the unlock button. Heh. Very nice.
-- SitWalkStand, 2012-08-22

### ***** "A must have for any IT team"
This product has saved my team countless times and doesn't require that your on call person be tied to a computer. 

The updates the team have brought in this latest version are great. If you have anything to do with AD in your organization, buy this app.
-- Aeakos, 2012-07-26

### ***** "Great App for Admins and remote support"
AD Help desk is a welcome addition to any administrators toolbox.  It simplifies management by allowing and admin to remotely access AD and make required changes.  The functions all work well (search, add, delete, modify, lock/unlock and password resets, etc.) and the searches are quick and efficient even in an evironment with hundreds of thosands of objects.  I would put this in the must have category for any support team.
-- Sal S., 2012-07-26

[View all AD HelpDesk reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## AD HelpDesk Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Bezahlt | Dänemark | Business | #82 |
| Top Bezahlt | Peru | Business | #88 |
| Top Bezahlt | Neuseeland | Business | #94 |
| Top Bezahlt | Schweden | Business | #104 |
| Top Bezahlt | Vereinigte Staaten | Business | #110 |
| Top Bezahlt | Israel | Business | #113 |
| Top Bezahlt | Australien | Business | #120 |
| Top Bezahlt | Norwegen | Business | #120 |
| Top Bezahlt | Kanada | Business | #140 |
| Top Bezahlt | Saudi-Arabien | Business | #141 |
| Top Bezahlt | Türkei | Business | #151 |
| Top Bezahlt | Südafrika | Business | #151 |
| Top Bezahlt | Finnland | Business | #156 |
| Top Bezahlt | Vereinigte Arabische Emirate | Business | #157 |
| Top Bezahlt | Vereinigtes Königreich | Business | #159 |
| Top Bezahlt | Rumänien | Business | #159 |
| Top Bezahlt | Niederlande | Business | #164 |
| Top Bezahlt | Polen | Business | #168 |
| Top Bezahlt | Tschechien | Business | #171 |
| Top Bezahlt | Portugal | Business | #174 |
| Top Bezahlt | Brasilien | Business | #179 |
| Top Bezahlt | Deutschland | Business | #179 |
| Top Bezahlt | Ägypten | Business | #182 |
| Top Bezahlt | Österreich | Business | #186 |
| Top Bezahlt | Spanien | Business | #195 |
| Top Bezahlt | Belgien | Business | #195 |
| Top Bezahlt | Frankreich | Business | #197 |
| Top Bezahlt | Russland | Business | #200 |
| Top Bezahlt | Kasachstan | Business | #202 |
| Top Bezahlt | Dominikanische Republik | Business | #204 |
| Top Bezahlt | Italien | Business | #214 |
| Top Bezahlt | Singapur | Business | #218 |
| Top Bezahlt | Kolumbien | Business | #225 |
| Top Bezahlt | Thailand | Business | #228 |
| Top Bezahlt | Schweiz | Business | #229 |
| Top Bezahlt | Sonderverwaltungsregion Hongkong | Business | #241 |
| Top Bezahlt | Irland | Business | #245 |
| Top Bezahlt | Indien | Business | #246 |
| Top Bezahlt | Mexiko | Business | #272 |
| Top Bezahlt | Indonesien | Business | #283 |
| Top Bezahlt | Argentinien | Business | #284 |
| Top Bezahlt | Vietnam | Business | #308 |
| Top Bezahlt | Chile | Business | #322 |
| Top Bezahlt | China | Business | #323 |
| Top Bezahlt | Südkorea | Business | #367 |
| Top Bezahlt | Japan | Business | #372 |
| Top Bezahlt | Taiwan | Business | #384 |
| Top Bezahlt | Malaysia | Business | #429 |


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## AD HelpDesk Available In
- [Vereinigte Staaten](https://apptail.io/de/app/ad-helpdesk-uMWc/united-states)
- [Vereinigtes Königreich](https://apptail.io/de/app/ad-helpdesk-uMWc/united-kingdom)
- [Neuseeland](https://apptail.io/de/app/ad-helpdesk-uMWc/new-zealand)
- [Australien](https://apptail.io/de/app/ad-helpdesk-uMWc/australia)
- [Kolumbien](https://apptail.io/de/app/ad-helpdesk-uMWc/colombia)
- [Saudi-Arabien](https://apptail.io/de/app/ad-helpdesk-uMWc/saudi-arabia)
- [Dänemark](https://apptail.io/de/app/ad-helpdesk-uMWc/denmark)
- [Kanada](https://apptail.io/de/app/ad-helpdesk-uMWc/canada)
- [Tschechien](https://apptail.io/de/app/ad-helpdesk-uMWc/czechia)
- [Dominikanische Republik](https://apptail.io/de/app/ad-helpdesk-uMWc/dominican-republic)
- [Ecuador](https://apptail.io/de/app/ad-helpdesk-uMWc/ecuador)
- [Finnland](https://apptail.io/de/app/ad-helpdesk-uMWc/finland)
- [Frankreich](https://apptail.io/de/app/ad-helpdesk-uMWc/france)
- [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/ad-helpdesk-uMWc/hong-kong)
- [Kroatien](https://apptail.io/de/app/ad-helpdesk-uMWc/croatia)
- [Indonesien](https://apptail.io/de/app/ad-helpdesk-uMWc/indonesia)
- [Irland](https://apptail.io/de/app/ad-helpdesk-uMWc/ireland)
- [Island](https://apptail.io/de/app/ad-helpdesk-uMWc/iceland)
- [Japan](https://apptail.io/de/app/ad-helpdesk-uMWc/japan)
- [Kasachstan](https://apptail.io/de/app/ad-helpdesk-uMWc/kazakhstan)
- [Libanon](https://apptail.io/de/app/ad-helpdesk-uMWc/lebanon)
- [Litauen](https://apptail.io/de/app/ad-helpdesk-uMWc/lithuania)
- [Luxemburg](https://apptail.io/de/app/ad-helpdesk-uMWc/luxembourg)
- [Madagaskar](https://apptail.io/de/app/ad-helpdesk-uMWc/madagascar)
- [Nordmazedonien](https://apptail.io/de/app/ad-helpdesk-uMWc/north-macedonia)
- [Portugal](https://apptail.io/de/app/ad-helpdesk-uMWc/portugal)
- [Rumänien](https://apptail.io/de/app/ad-helpdesk-uMWc/romania)
- [Singapur](https://apptail.io/de/app/ad-helpdesk-uMWc/singapore)
- [Slowakei](https://apptail.io/de/app/ad-helpdesk-uMWc/slovakia)
- [Thailand](https://apptail.io/de/app/ad-helpdesk-uMWc/thailand)
- [Tunesien](https://apptail.io/de/app/ad-helpdesk-uMWc/tunisia)
- [Taiwan](https://apptail.io/de/app/ad-helpdesk-uMWc/taiwan)
- [Ukraine](https://apptail.io/de/app/ad-helpdesk-uMWc/ukraine)
- [Vietnam](https://apptail.io/de/app/ad-helpdesk-uMWc/vietnam)
- [Armenien](https://apptail.io/de/app/ad-helpdesk-uMWc/armenia)
- [Südafrika](https://apptail.io/de/app/ad-helpdesk-uMWc/south-africa)
- [Argentinien](https://apptail.io/de/app/ad-helpdesk-uMWc/argentina)
- [Belgien](https://apptail.io/de/app/ad-helpdesk-uMWc/belgium)
- [Bulgarien](https://apptail.io/de/app/ad-helpdesk-uMWc/bulgaria)
- [Bahrain](https://apptail.io/de/app/ad-helpdesk-uMWc/bahrain)
- [Brasilien](https://apptail.io/de/app/ad-helpdesk-uMWc/brazil)
- [China](https://apptail.io/de/app/ad-helpdesk-uMWc/china)
- [Zypern](https://apptail.io/de/app/ad-helpdesk-uMWc/cyprus)

---

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