Agoda: Cheap Flights & Hotels

In the hotel booking screen, it appeared “breakfast included for 2 people," but in the hotel, they mentioned it was not included in the booking. When contacted by Agoda, they mentioned it was stated “pay at hotel." It didn’t state what was covered by pre-payment to Agoda or what was not covered. If breakfast was not covered in our booking, then Agoda's concern was not shown in the ads. Else, like other Agoda ads, it should have stated that “breakfast is available at x$” (or) that “breakfast is not included” in your booking screens. We never expected these kindof tricks from Agoda app after using it all these years.

Very convenient to use

Choice and application of discount coupon is unclear.

Agoda shows slightly different prices between its app and the website and worse is that upon booking on the app you might get lower baggage for the same flight timings when compared to booking on the website. Agoda broke my layover journey into two independent tickets and then first blamed the airline for issuing two different tickets, then me for selecting a booking with two fares - when I spoke to the customer care they sent me screenshots from the website! They show the two independent booking warning on the website but not on the app but despite sharing the screenshots of the booking flow they will not accept their lapse and keep pushing the blame to the airline and the customer. They even had the audacity to say that it is beneficial to have a two part journey as even if you miss one flight the other ticket is not wasted; I am like if I miss my first leg I would not be able to make the second leg anyway!!

Can’t even book flight on app or even on desktop. What is this?

Do not believe in what you see! They lure you to it. Compare other place before you book. Been using it for a longtime, can’t remember using a discount promo more than 5$. In fact never before. Keep sending different machine to chat with you, wasting precious time. Don’t really need the discount just that you offered it on your app adv to use promo on your payment page but not able to. Lurking is the best way

Easy to book. Efficient.

Easy & efficient

I made a booking for 2 flights to tokyo and back. The ticket to tokyo wasnt available, only the 2nd flight was available and the stupid app just buys the return ticket, and at a way more expensive price than i agreed to pay. Now i have to spend more looking for a ticket to tokyo cause I only have a ticket back. there is no customer service, only a bot for the chat that provides no answers to my problem. This app is the worst use something else for your own ease of mind

Is so easy to book a hotel room via Agoda app. Great discount and many hotels to choose from that suit your needs.