Airbnb

It has been over two months since I requested a refund of ₹12,107.30 (Booking ID: HMJZC8BZCC), and Airbnb has failed to resolve the issue. Their customer service has been nothing but excuses, with no action taken. I was told the refund was processed, only to later be informed it hadn’t been. This endless delay and lack of professionalism is outrageous. If my refund is not processed by 27th November 2024, I will escalate this to the Consumer Court and report Airbnb to the RBI, along with sharing my experience on social media. This is my final warning.

Worst app to book stays.. how can they cancel bookings even after paying ? This is pathetic customer service

The help Center has to be the most useless tool on this app. You receive absolutely no help from the support team.

Didn’t take my Aadhar Card when I just wanted to hide my Aadhar number, didn’t take my Aadhar when I clicked the pic from my laptop screen since it was on my laptop. At the end took it when I actually put it in my hand and then clicked. Took my money 3 times. I’ll get the refund but experience was worst. Wasted more than half an hour of my time.

Air bnb is the best thing ever developed and a boon for travellers. It’s cheaper than any hotels or commercial stays ever but great quality stays at the same time and you get personal experiences with the hosts too. Love the idea of homestays. I don’t book hotels anymore and always plan my trip on bnb. I’m even thinking of putting my listing up there! Apart from good verified listings and ease of booking, their customer service is great. We got a bnb that did not meet our expectations and had very misleading description, we were instantly refunded the whole booking amount as soon as we got in touch with them. So although it’s prepaid bookings n all but it’s trustable. I never really got an expectations-vs-reality-scenario except for that one. Most listings are exactly as described and matches the pictures. Their feedback system is also very great and thorough and truly a feedback.

Are people using old iPhones not a humans, why you deactivated older iOS versions. Do we have to spend more for a handset, are you people hand in glove with apple in marketing their products. Look in to your policy of banning older version of iOS . Our long saved data will be lost. Logs will be not retrieved

Not User Friendly, Very Bad experience

It’s is fake rigesters they are doing this totally scammed app

Not able to login. Search not working because not able to login. Login button not popping up.

Whoever is trying to download and use airbnb please take this review seriously. Do not download or use this app.They cancelled my 2 bookings and haven’t refunded my money yet and it’s been already more than 15 days now. Only telling me to wait for extra more days and a week