---
title: "AirTouch Home - Bewertungen, Einnahmen und Downloads in Australien | Apple App Store"
description: "Simply better comfort. Simply better control.   AirTouch Home makes your home more comfortable, efficient, and connected.   Designed to simplify daily living, AirTouch brings together air conditioning"
---

# AirTouch Home — Australien
> Smart AC &amp; Home Control

![AirTouch Home App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/84/32/6a/84326a34-effe-94f7-bb2a-ce387f679c89/ATH_iOS_app_icon-0-1x_U007epad-0-1-85-220-0.png/434x0w.png)

**Developer:** [Polyaire Pty](https://apptail.io/de/developer/polyaire-pty-aTZ) (Australien)
**Category:** Lifestyle
**Rating:** 1.3/5 (41 ratings)
**Price:** Free
**Bundle ID:** au.com.polyaire.airtouch.smarthome.app
**Store:** Apple App Store
**Country:** Australien
**Version:** 1.0.1 (released 2026-04-08)
**Original Release:** 2026-03-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id6737527928)
**AppTail Page:** [https://apptail.io/de/app/airtouch-home-omRy/australia](https://apptail.io/de/app/airtouch-home-omRy/australia)

## AirTouch Home Description
Simply better comfort. Simply better control. 

AirTouch Home makes your home more comfortable, efficient, and connected. 

Designed to simplify daily living, AirTouch brings together air conditioning control and smart home management into one intuitive app and stylish wall console. No more juggling between remotes or switching across multiple apps—AirTouch unifies it all into a seamless experience. 

With AirTouch Home, everyone enjoys comfort their way. Adjust temperatures in individual rooms, set schedules, and let smart sensors automatically respond to changing conditions. The result? Less wasted energy, lower bills, and a home that always feels just right. 

AirTouch is more than air conditioning. It connects with your AirTouch security, doorbell, and cameras, plus lighting and garage door control. Whether you’re checking who’s at the door, dimming the lights for movie night, or making sure everything is locked, control is always just a tap—or alert—away. 

Designed for people at the centre: 

Easy for the whole family, yet powerful for advanced control. 

Take charge of comfort, energy efficiency, and security anytime, anywhere. 

A modern console and beautifully designed app that enhances your lifestyle. 

Designed in Australia by experts in air conditioning, trusted by thousands of households, and backed by a 5-year warranty—AirTouch Home is the smarter way to live comfortably. 

Simply better comfort. Simply better control.

## AirTouch Home Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4b/2d/0c/4b2d0c2c-a2cd-9ff1-1e2f-170a9a5aa69d/ios_AT_Home_AB_01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ec/52/73/ec5273b0-0fb4-128f-3475-07b29c88c2fe/ios_AT_Home_AB_02.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a2/99/be/a299beaa-5974-e7c1-4848-09598d63aa2e/ios_AT_Home_AB_03.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f8/94/7c/f8947c14-3a97-e503-c904-1c98c4eb80ad/ios_AT_Home_AB_04.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3f/dc/45/3fdc4509-1413-a980-8f0e-c76037a06166/ios_AT_Home_AB_05.png/1242x2688.png)

## AirTouch Home Rating Breakdown in Australien
- 5 stars: 3 (7%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 38 (93%)

## AirTouch Home Reviews in Australien

### *---- "Requires you to make an account"
You can’t even use it without giving it your email address. None of the household wants to have to sign in just to use the heater. What a pain in the butt. We’re sticking with the old app
-- 2nd Generation Beatlemaniac, 2026-04-14

### *---- "Back to using the old app"
Unfortunately whilst installation was successful you now need an account to use the device. Once done it tries to find the AirTouch 5 device and fails even if connected to the same wifi network. In the new app, I can’t even tell if the device is connected to my wifi network - so no idea what the issue is. 

I’m back to using the old app - which works just fine.
-- BAW5E, 2026-04-13

### *---- "Don’t Update"
This is not an update. This is major change to how you use the AirTouch ecosphere. You will need to reconfigure your AC device as your scenes don’t migrate to the new interface. (As far as I can tell)

So you are going to have to spend a lot of time reprogramming it and learn a new way of doing things. 

The YouTube videos do not explain how to migrate your settings from the old app or how to reenter your programs. 

I will stick to the previous version for now. That is, at least, one saving grace. It remains available.

Response to Developer’s comments. 
I watched the YouTube videos, followed the instructions but they do not explain how to migrate settings. 
Being able to access the AirTouch5 app from the Home app makes a mockery of the claim the  “airtouch unifies it all”. 

In addition I agree with others that having to create an account is overkill.
-- Paradimn, 2026-04-13

### *---- "Doesn’t Function"
Straight up doesn’t function. Works on the AirTouch device, but phone pairing refuses to work, claims to not be on the same wifi. Meanwhile the old AirTouch5 works perfectly fine at the same time.

On top of this there’s no troubleshooting instructions to assist anyone and the company is really hard to get a hold of.

Local installer has suggested to not even bother upgrading as they haven’t been able to get the app to work on anyone phones for remote access at all.

Dud release.
-- Amlohac, 2026-04-13

### *---- "Forced login, deal breaker"
Just had a Airtouch system installed two weeks ago. My major reason for this upgrade was no login required for app control on local wifi. Now requiring a login to control my home AC is terrible. Do not buy if you want to have a system that works without requiring 3rd party services. I can not recommend. The software update did not advise a login would be required.
-- Pjd7777, 2026-04-13

### ***** "Much improved over old app"
I’ve found this app far my useful than the old AirTouch 5 app which would constantly sign me out and I could only reconnect if I was on the home wifi - so I feel the signing up for an account makes sense to avoid that ongoing issue. 

The turbo function for individual rooms is great on these colder morning as we enter into winter. 
No problem setup up to work with my Panasonic ducted system.

All the other negative review I feel are a little unjust. 

A big step in the right direction.
-- mikej1983, 2026-04-12

### *---- "Absolute rubbish"
Updated to this, quickly realised you can’t do much with this, can’t even change your wifi settings if you need, the old adage of if it’s not broken don’t fix it!
Go back to AirTouch 5 and forget about this
-- Steve a320, 2026-04-12

### *---- "Now requires account, terrible UI"
The old AirTouch 5 app was really easy to use and did not require an online user account or third-party server. All you had to do was run the old app and it just picked up the AirTouch 5 system automatically.

The new AirTouch Home app requires you to use an online account, when it was working perfectly wi5out one in the past. This is a complete deal breaker for me, there is no logical reason on this earth that my aircon should require an online connection to operate, when we know this was never a requirement in the past.

On top of that, the new user interface is complete garbage. While it looks fancy, many tasks that used to be really simple, requires so many extra clicks now. For example, it used to be really easy to switch between percentage and temperature mode by simply tapping on the temperature or percentage on screen. Now you have to go into the actual room configuration page to switch the type of vent control you want.

It’s basic things like this which makes the new AirTouch Home very difficult to recommend. I absolutely do not want to use this and hope they never force us to switch to this. As a matter of urgency, they need to reintroduce wifi only mode, and do a usability assessment to make sure the new app is as easy to use as the old one, because right now, this is a massive downgrade from the AirTouch 5 app, which was easier to use, and more feature rich with options like not needing to connect the system online with an account to control it via the app.
-- Raziel2001au, 2026-04-11

### *---- "Doesn’t work"
Can’t connect to the controller. Doesn’t find it. Old version works, this one doesn’t
-- awinoz, 2026-04-11

### *---- "Doesn’t work. Back to airtouch 5."
Prompted to upgrade to this. Doesn’t find the Air touch control. Reverting to airtouch 5 app.
-- lanpoodle, 2026-04-11

### *---- "Phone app does not connect"
The iPhone app does not connect to the system even when on the same app and after I received a confirmation that the account was created.
-- Specialist2022, 2026-04-11

### *---- "New airtouch login requirement"
No thank you.
-- Ben Schwarz , 2026-04-11

### *---- "Do not install"
Was prompted to install on wall AirTouch 5 wall panel. Now cannot connect remotely. The red light is always red regardless of if the system is working. Now I can’t seem to go back to old installation
-- Travis20670, 2026-04-11

### *---- "Useless on phone"
Looks great on the wall panel, phone won’t connect, says check on same wifi network, sounds like common problem
-- Markljones, 2026-04-11

### ***** "Very promising !!"
Ignore the other reviews they can’t follow a setup guide. I added all my Philips Hue lights but would love to be able to group them together. Excited to see whatever integrations they add (Spotify or Sonos PLEASE!!)
-- KratosJnr, 2026-04-11

### *---- "Needs more work"
New layout to small and difficult to use. Prefer the old board.
-- Jadamad2010, 2026-04-11

### *---- "Phone does not connect to Airtouch controller"
My airtouch tablet has been upgraded to Airtouch home. We usually control it from Airtouch 5 mobile app. After upgrading, the phone does not connect to Airtouch controller. Made sure they are on same 2.4Ghz network, tried on different phones. There is a major bug in the phone app that needs to be fixed.
-- Vikkiiii_S, 2026-04-11

### *---- "A TERRIBLY FRUSTRATING EXPERIENCE."
Was prompted to install this on the console. Did so. Tried to create an account, but was told I’m already registered. Tried to recover my password - told that no account exists. 

Created a new account. Now I cannot connect to the system at all. I keep getting a message that my phone and the system have to be on the same wifi network. They are. 

If I could give a - rating, I would.

Why did you have to make this so hard?
-- Just a Grunt, 2026-04-10

### *---- "Not there yet"
Looks nice but doesn’t work. Registered for an account but never finds the system on the same wifi network. Been through the fault finding without any luck and then raised a ticket but no results yet.
-- Lucky_Luke_1111, 2026-04-10

### *---- "Doesn’t connect app to system"
Installed the update and it said I had to download this new app. Fine and done but the app won’t connect to the air touch despite restarting, connecting to the same wifi and trying multiple things to troubleshoot

Why not implement a QR code scan to link the app and the console together? Linking via wifi is a poor UX and UI option especially when you can’t in the air touch home app on the console see which wifi you’re connected too. 

Generally bad implementation I’ve gone back to the old app and using the old UI on the console on the wall.
-- Wazza747, 2026-04-10

[View all AirTouch Home reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## AirTouch Home Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Kostenlos | Australien | Lifestyle | #43 |
| Top Kostenlos | Neuseeland | Lifestyle | #47 |



## AirTouch Home Available In
- [Australien](https://apptail.io/de/app/airtouch-home-omRy/australia)
- [Neuseeland](https://apptail.io/de/app/airtouch-home-omRy/new-zealand)

---

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