Apex Protect GPS

This was an overpriced item forced upon me to get my car. It does not work, it has never really worked. This is the biggest waste of space ever. I would like a refund.

Trash product and a huge waste of money! Don’t let the dealer upsell you on this trash product.

I bought a new 2023 Harley and the dealer sold this to me. I park my Harley in a garage and it can’t find a signal to see the satellite. It drained my battery in less than 24 hours. This is supposed to be so great at locating your vehicle if it is stolen, but if the crafty thief parks it inside you are screwed!!! It never accurately says where the bike is. My bike is at the Harley dealership for 2 weeks, yet the Apex app says it’s happily parked here at my apartment. Ummm. No, no it isn’t. So I paid 600.00 for an absolutely worthless service. I wish I could give this 0 stars!

I have to constantly call to have the location updated and it takes days. I will not be renewing my subscription. Great idea, horrible software.

This is a ripoff scam. No idea what data is collected or who they sell to. Dealers claim it’s a antitheft service. LOL. Largely designed and used by dealers to manage their inventory. Since the primary stakeholder is dealer, the app is not designed with the needs of the customer in mind.

I have no issue with the app telling me where my vehicle is. My main issue is I receive no audible notifications. When my vehicle leaves the geofence all I receive is a badge across the screen. I have checked my settings, that is not the issue. I have the app set up to break through my do not disturb at night. However, if there are no audible notifications then how am I supposed to know if the vehicle has moved? Is the light from the banner pop up supposed to be enough to awaken someone? Love that it tracks my vehicle but what’s the point if there’s no sound or notification other than a banner on the screen?

Love this product it works awesome!

The app just does not recognize the vehicle except for its location. I don’t know how many times I’ve had to change the mileage to reflect the actual mileage of the vehicle so all of the service info works correctly. Not a lot of concern from Apex itself when I addressed the issue with them.

It won’t track where my truck is nor tell me where my truck is located. I have tried uninstalling the app and reinstalling but didn’t seem to help. Tried calling the agents Don Mc Gill Toyota but they even didn’t bother calling me back, which they said they would. I wish I can get my refund for all the months there has been zero activity. Just frustrated!!!

The app was working for a few weeks and now it doesn't provide me with location services. If my car was stolen today i wouldn't be able to track it or or see where it is. Please update and fix y'all app so us customers can be satisfied i have all my subscriptions so i need yall to get to it!! thank you