---
title: "Apple 支持 - Bewertungen, Einnahmen und Downloads in China | Apple App Store"
description: "需要协助？为你喜爱的 Apple 产品获取一站式支持。Apple 支持 App 能够以个性化的方式为你所有的 Apple 产品和服务提供解决方案，还能助你了解如何管理你的订阅、重设你的 Apple 账户密码，以及更多内容。你可以与我们聊天以对问题进行故障诊断，也可以获取引导式的分步解决方案来自行解决问题。如果你决定前往 Genius Bar 天才吧或 Apple 授权服务提供商处，Apple 支持"
---

# Apple 支持 — China
> 我们随时提供帮助

![Apple 支持 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/84/48/d6/8448d6a6-46e0-38cf-b8eb-6fda7f0bc4fe/AppIcon-0-1x_U007epad-0-0-0-1-0-0-sRGB-0-85-220-0.png/434x0w.png)

**Developer:** [Apple Distribution International](https://apptail.io/de/developer/apple-distribution-international-Dg) (Vereinigte Staaten)
**Category:** Utilities
**Rating:** 3.7/5 (34,469 ratings)
**Price:** Free
**Bundle ID:** com.apple.supportapp
**Store:** Apple App Store
**Country:** China
**Version:** 5.14 (released 2026-06-09)
**Original Release:** 2018-06-13
**Languages:** English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/cn/app/app/id1130498044)
**AppTail Page:** [https://apptail.io/de/app/apple-support-ZFj/china](https://apptail.io/de/app/apple-support-ZFj/china)

## Apple 支持 Description
需要协助？为你喜爱的 Apple 产品获取一站式支持。Apple 支持 App 能够以个性化的方式为你所有的 Apple 产品和服务提供解决方案，还能助你了解如何管理你的订阅、重设你的 Apple 账户密码，以及更多内容。你可以与我们聊天以对问题进行故障诊断，也可以获取引导式的分步解决方案来自行解决问题。如果你决定前往 Genius Bar 天才吧或 Apple 授权服务提供商处，Apple 支持 App 还可以协助你查找附近的商店并进行预约。

注：Apple 支持 App、AppleCare 计划以及 Apple 支持 App 和/或 AppleCare 计划的某些功能仅在特定国家或地区提供。

你无需购买 AppleCare+ 服务计划，就能使用 Apple 支持 App。如果你购买 AppleCare+ 服务计划，系统会在你确认购买时从你的 Apple 账户扣款。若你选择按月或按年付款方案（如果你所在的国家或地区提供这一方案），系统会在当前账单周期结束前的 24 小时内自动从你的帐户扣款。购买完成后，你可以在设备上的帐户设置中管理你的按月或按年付款方案。相关规则、限制、条款和条件适用于所有 AppleCare+ 服务计划。要查看按地区销售的 AppleCare+ 服务计划的条款和条件（如有），请参阅 apple.com/legal/sales-support/applecare/applecareplus/。  所有 AppleCare+ 服务计划均可根据 AppleCare+ 服务计划条款和条件中的相关规定随时取消。如需了解 Apple 的隐私政策，请参阅 apple.com/legal/privacy/。

## Apple 支持 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a2/4a/97/a24a97ac-b473-ff01-a1b2-56277d7f456c/bbab8e3d-4e22-4a1f-a62e-a66ec07c674d_iPhone-13-Pro-01-LandingScreen-zh_CN.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c4/8e/df/c48edf4b-a1bc-cb7d-60f2-aec77770be40/ef4f6e54-aa28-4097-8838-a42641e95b99_iPhone-13-Pro-02-Solutions-zh_CN.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cb/dd/60/cbdd6054-1fca-5abf-cba7-1a3888cd08a1/a4f51da1-de12-435f-a1fc-14fa2dae5190_iPhone-13-Pro-04-Reservation-zh_CN.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c6/5f/e9/c65fe976-e362-9642-69d6-7b61b1de7642/23ffe14a-72d7-493a-83cc-3f1e0c5c0f3a_iPhone-13-Pro-06-ServicesNoInfo-zh_CN.png/2688x1242.png)

## Apple 支持 Rating Breakdown in China
- 5 stars: 19,225 (56%)
- 4 stars: 3,367 (10%)
- 3 stars: 2,478 (7%)
- 2 stars: 1,867 (5%)
- 1 stars: 7,532 (22%)

## Apple 支持 Reviews in China

### *---- "请问低版本ios都不配得到技术支持了吗？"
又不能随便升版本，本来就是老旧的iphone 11了
-- 烤鱼片儿薯条, 2025-08-30

### *---- "啥都打不开，显示网络问题打开别的app都好好的"
如题
-- 匿名1657k, 2025-08-30

### *---- "一星都多"
16系统不能用
-- 八月天，, 2025-08-30

### *---- "🤢"
🤢
-- zeus_x15, 2025-08-29

### *---- "为什么要iOS18才下载"
如题
-- kkkkdcjcj, 2025-08-28

### *---- "提示强制更新，但是却更新不了"
莫非是iOS15的系统太低，被放弃了？真是恼残
-- 优酷太占内存了, 2025-08-28

### **--- "强制升级"
当ios发布大版本更新后，这个软件就强制要求更新，通常低于一个版本，不更新就不给用，真无语
-- 田田田小明, 2025-08-27

### *---- "差评，ios17直接不让用！"
差评差评
-- 你说呢我怎么办, 2025-08-26

### *---- "下载问题"
不支持ios 15的版本下载
-- callapple, 2025-08-26

### *---- "毫无用处"
产品质量问题解决不了，
-- 孩子他爸孤, 2025-08-25

### *---- "ios17售后都看不了还要ios18"
售后都看不了还要ios18
-- 、xnd, 2025-08-25

### ****- "好用"
这个app是很有用，但维修费用太高了。
-- 哦为或可文霞地whj, 2025-08-24

### *---- "相册没有以前的好用。"
相册没有以前的好用。
-- 鲁nn，，, 2025-08-24

### *---- "哪个大聪明想的更新使用最新版本？"
合着不升级ios18就无法获得Apple支持了呗？
-- niqinaidebaba, 2025-08-23

### *---- "一个支持app居然要求iOS 18以上"
太抽象了 一个客服app居然要升级系统才能用
-- 我埃及吧用啥系统就用啥, 2025-08-21

### *---- "不更新不给用"
更新了就越来越不好用
-- 自信走天下1997, 2025-08-21

### *---- "更新后"
一言难尽，体验感差
-- 哈林士, 2025-08-19

### *---- "强制更新ios18真恶心"
ios18那么丑不想更新这个还用不了是吧 恶心人
-- 酱油瓶子√, 2025-08-19

### *---- "本来就是不想升级系统"
用这个为什么还要升级系统啊 支持和app store都这样…
-- ，？。。！！，, 2025-08-18

### *---- "强制更新"
不更新18以上系统还不让用几个意思
-- 烽火🔥, 2025-08-17

[View all Apple 支持 reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Apple 支持 Discovered Keywords
- store
- ipad
- woman app
- 联系工具
- apple 支持

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## Apple 支持 Available In
- [China](https://apptail.io/de/app/apple-support-ZFj/china)
- [Vereinigte Staaten](https://apptail.io/de/app/apple-support-ZFj/united-states)
- [Japan](https://apptail.io/de/app/apple-support-ZFj/japan)
- [Indien](https://apptail.io/de/app/apple-support-ZFj/india)
- [Saudi-Arabien](https://apptail.io/de/app/apple-support-ZFj/saudi-arabia)
- [Russland](https://apptail.io/de/app/apple-support-ZFj/russia)
- [Türkei](https://apptail.io/de/app/apple-support-ZFj/turkey)
- [Vereinigtes Königreich](https://apptail.io/de/app/apple-support-ZFj/united-kingdom)
- [Thailand](https://apptail.io/de/app/apple-support-ZFj/thailand)
- [Deutschland](https://apptail.io/de/app/apple-support-ZFj/germany)
- [Frankreich](https://apptail.io/de/app/apple-support-ZFj/france)
- [Kanada](https://apptail.io/de/app/apple-support-ZFj/canada)
- [Brasilien](https://apptail.io/de/app/apple-support-ZFj/brazil)
- [Italien](https://apptail.io/de/app/apple-support-ZFj/italy)
- [Taiwan](https://apptail.io/de/app/apple-support-ZFj/taiwan)
- [Mexiko](https://apptail.io/de/app/apple-support-ZFj/mexico)
- [Australien](https://apptail.io/de/app/apple-support-ZFj/australia)
- [Spanien](https://apptail.io/de/app/apple-support-ZFj/spain)
- [Vereinigte Arabische Emirate](https://apptail.io/de/app/apple-support-ZFj/united-arab-emirates)
- [Malaysia](https://apptail.io/de/app/apple-support-ZFj/malaysia)
- [Indonesien](https://apptail.io/de/app/apple-support-ZFj/indonesia)
- [Vietnam](https://apptail.io/de/app/apple-support-ZFj/vietnam)
- [Ägypten](https://apptail.io/de/app/apple-support-ZFj/egypt)
- [Südkorea](https://apptail.io/de/app/apple-support-ZFj/south-korea)
- [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/apple-support-ZFj/hong-kong)
- [Philippinen](https://apptail.io/de/app/apple-support-ZFj/philippines)
- [Niederlande](https://apptail.io/de/app/apple-support-ZFj/netherlands)
- [Schweiz](https://apptail.io/de/app/apple-support-ZFj/switzerland)
- [Schweden](https://apptail.io/de/app/apple-support-ZFj/sweden)
- [Singapur](https://apptail.io/de/app/apple-support-ZFj/singapore)
- [Kolumbien](https://apptail.io/de/app/apple-support-ZFj/colombia)
- [Nigeria](https://apptail.io/de/app/apple-support-ZFj/nigeria)
- [Pakistan](https://apptail.io/de/app/apple-support-ZFj/pakistan)
- [Ghana](https://apptail.io/de/app/apple-support-ZFj/ghana)
- [Belgien](https://apptail.io/de/app/apple-support-ZFj/belgium)
- [Ukraine](https://apptail.io/de/app/apple-support-ZFj/ukraine)
- [Polen](https://apptail.io/de/app/apple-support-ZFj/poland)
- [Argentinien](https://apptail.io/de/app/apple-support-ZFj/argentina)
- [Chile](https://apptail.io/de/app/apple-support-ZFj/chile)
- [Jordanien](https://apptail.io/de/app/apple-support-ZFj/jordan)
- [Senegal](https://apptail.io/de/app/apple-support-ZFj/senegal)
- [Israel](https://apptail.io/de/app/apple-support-ZFj/israel)
- [Dänemark](https://apptail.io/de/app/apple-support-ZFj/denmark)
- [Österreich](https://apptail.io/de/app/apple-support-ZFj/austria)
- [Norwegen](https://apptail.io/de/app/apple-support-ZFj/norway)
- [Rumänien](https://apptail.io/de/app/apple-support-ZFj/romania)
- [Katar](https://apptail.io/de/app/apple-support-ZFj/qatar)
- [Oman](https://apptail.io/de/app/apple-support-ZFj/oman)
- [Neuseeland](https://apptail.io/de/app/apple-support-ZFj/new-zealand)
- [Tschechien](https://apptail.io/de/app/apple-support-ZFj/czechia)
- [Kuwait](https://apptail.io/de/app/apple-support-ZFj/kuwait)
- [Portugal](https://apptail.io/de/app/apple-support-ZFj/portugal)
- [Algerien](https://apptail.io/de/app/apple-support-ZFj/algeria)
- [Ungarn](https://apptail.io/de/app/apple-support-ZFj/hungary)
- [Irland](https://apptail.io/de/app/apple-support-ZFj/ireland)
- [Südafrika](https://apptail.io/de/app/apple-support-ZFj/south-africa)
- [Usbekistan](https://apptail.io/de/app/apple-support-ZFj/uzbekistan)
- [Sri Lanka](https://apptail.io/de/app/apple-support-ZFj/sri-lanka)
- [Nepal](https://apptail.io/de/app/apple-support-ZFj/nepal)
- [Mali](https://apptail.io/de/app/apple-support-ZFj/mali)
- [Finnland](https://apptail.io/de/app/apple-support-ZFj/finland)
- [Kasachstan](https://apptail.io/de/app/apple-support-ZFj/kazakhstan)
- [Dominikanische Republik](https://apptail.io/de/app/apple-support-ZFj/dominican-republic)
- [Bulgarien](https://apptail.io/de/app/apple-support-ZFj/bulgaria)
- [Bahrain](https://apptail.io/de/app/apple-support-ZFj/bahrain)
- [Griechenland](https://apptail.io/de/app/apple-support-ZFj/greece)
- [Libanon](https://apptail.io/de/app/apple-support-ZFj/lebanon)
- [Slowakei](https://apptail.io/de/app/apple-support-ZFj/slovakia)
- [Kenia](https://apptail.io/de/app/apple-support-ZFj/kenya)
- [Peru](https://apptail.io/de/app/apple-support-ZFj/peru)
- [Tunesien](https://apptail.io/de/app/apple-support-ZFj/tunisia)
- [Angola](https://apptail.io/de/app/apple-support-ZFj/angola)
- [Sonderverwaltungsregion Macau](https://apptail.io/de/app/apple-support-ZFj/macau)
- [Aserbaidschan](https://apptail.io/de/app/apple-support-ZFj/azerbaijan)
- [Uganda](https://apptail.io/de/app/apple-support-ZFj/uganda)
- [Armenien](https://apptail.io/de/app/apple-support-ZFj/armenia)
- [Belarus](https://apptail.io/de/app/apple-support-ZFj/belarus)
- [Zypern](https://apptail.io/de/app/apple-support-ZFj/cyprus)
- [Ecuador](https://apptail.io/de/app/apple-support-ZFj/ecuador)
- [Luxemburg](https://apptail.io/de/app/apple-support-ZFj/luxembourg)
- [Kroatien](https://apptail.io/de/app/apple-support-ZFj/croatia)
- [Uruguay](https://apptail.io/de/app/apple-support-ZFj/uruguay)
- [Honduras](https://apptail.io/de/app/apple-support-ZFj/honduras)
- [Panama](https://apptail.io/de/app/apple-support-ZFj/panama)
- [Paraguay](https://apptail.io/de/app/apple-support-ZFj/paraguay)
- [Lettland](https://apptail.io/de/app/apple-support-ZFj/latvia)
- [Nordmazedonien](https://apptail.io/de/app/apple-support-ZFj/north-macedonia)
- [Litauen](https://apptail.io/de/app/apple-support-ZFj/lithuania)
- [Jamaika](https://apptail.io/de/app/apple-support-ZFj/jamaica)
- [Slowenien](https://apptail.io/de/app/apple-support-ZFj/slovenia)
- [Estland](https://apptail.io/de/app/apple-support-ZFj/estonia)
- [Island](https://apptail.io/de/app/apple-support-ZFj/iceland)
- [Madagaskar](https://apptail.io/de/app/apple-support-ZFj/madagascar)
- [Mauritius](https://apptail.io/de/app/apple-support-ZFj/mauritius)
- [Malta](https://apptail.io/de/app/apple-support-ZFj/malta)
- [Suriname](https://apptail.io/de/app/apple-support-ZFj/suriname)
- [Kaimaninseln](https://apptail.io/de/app/apple-support-ZFj/cayman-islands)
- [Namibia](https://apptail.io/de/app/apple-support-ZFj/namibia)
- [Belize](https://apptail.io/de/app/apple-support-ZFj/belize)
- [Grenada](https://apptail.io/de/app/apple-support-ZFj/grenada)
- [Brunei Darussalam](https://apptail.io/de/app/apple-support-ZFj/brunei)
- [Barbados](https://apptail.io/de/app/apple-support-ZFj/barbados)
- [Bermuda](https://apptail.io/de/app/apple-support-ZFj/bermuda)

---

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