Aroma Joe's

Who approved this giant step backward? Fire that person. You made every aspect worse for me and your sales people. What’s the matter with you?

I’ve been going to AJ’s for a few years now, and I’ve had absolutely no issues with the app until these last two updates. I have to constantly sign back into the app after it continuously kicks me out anywhere from 2-3 times per week. It would’ve been great if they’d have left the app the way it was before….

The rewards are minimal. It’s absolutely stupid that when you pay with a gift card and have a remainder due, you can’t use the app, so you don’t get points. Considering you have to spend $100 for a $3 reward that doesn’t even cover most drinks, that should be fixed

Love aromas with all my heart but I’m not a huge fan of only using one reward at a time. I’ll give it 5 stars when we are able to do that.

With the update in early 2024, this app no longer allows saving the QR code for scan-only situations. Previously I had the QR code added to Apple Wallet so it would show up on my Lock Screen and watch automatically when in the vicinity of my local home store. Now that the code cycles every 10 minutes, that is no longer possible. This app is useless to me until this glaring oversight is corrected. I suggest everyone who wants Apple Wallet Integration please contact technical support.

I purchased an online fuel card once. Can’t do it again. Now I can’t even sign in, create an account, nothing. App is useless.

The new app seems to be really cool! However I am not able to save the credit card I used in the old app as my default payment method in the new app. I managed to save a card I know I didn't use in the old version of the app, but the card I want to use is unable to be added. Hope this can be fixed soon! ☕️

I’m surprised not more people are talking about how tough the rewards system is. You have to spend $100 for $3 reward…. That’s not even 1 drink or sandwich. I love Ajs and have supported them for years. I feel like we at LEAST deserve to get breakfast sandwich or a rush ($6-$8 dollar Reward) after spending $100! When I want a coffee or specialty drink I find myself going to Dunkin' or McDonald’s more often now to treat myself, NOT because I like it better but because I can get rewards and coupons that make the splurge a bit easier on the wallet.

So the app underwent an upgrade and now neither me nor my husband can access the app. I have deleted and reinstalled multiple times. It won’t allow me to sign in or even set up a new account. Both of us have rewards points we can’t access. I can’t get support help either. Help!!

It’s amazing that people are complaining about the app not working, DUH, they ate still working on it. So of course your app isn’t working right now. Didn’t anyone read any of the emails that have been posted???