Art Institute of Chicago App

Please be aware that outside the entrance of the Art Institute about six people are constantly drumming on 5 gallon buckets. They’re incredibly loud. They’ve been doing this for many many years. The Art Institute doesn’t appear to have any interest in clearing them out in front. So, when you come to the artist, be prepared to wear earplugs to get in the entrance.

This app constantly crashes. It is useless.

App will not open on devices with latest iOS update, 16.5.1.

The map constantly drags back to where it thinks you are therefore you are unable to look around the map for areas you want to go. I see the app was last updated 2 years ago so maybe they gave up on trying to make it work.

Until this app is updated to add my membership card to Wallet, I see very little reason to use it.

When this app works, it’s good and only when at the museum. But so frustrating to constantly have it crash or just not open! I want to look up my membership card before entering the museum or glimpse upcoming events and it just won’t load.

The app crashes and time out constantly. Also, the ability to look up an audio explanation of a work of art by typing in the code doesn’t work. I’ve visited museums whose apps work well, and it makes for a great experience. Unfortunately this app just leads to frustration.

Crashes immediately upon opening 🙄. Don’t bother getting the app.

The app is nice to search by an artist or artwork. The geofencing is great to show where you are in the museum. After that, it has several drawbacks. It crashes and has to reload whenever you switch to a different app. Then you are stuck on the loading screen and have to get back to wherever you are. I tried to load the narration for one of the miniature rooms and I couldn’t choose by number, then randomly pushed a dot near my location. I got an error message saying it couldn’t download the file.

A great self guided tool to navigate around the museum. But the audio does not work for android users.