Asante SmartHome

I recently bought a home that had the Asante irrigation system already installed. I called into Asante customer support to have the account transferred to my email address which they did. They were very friendly and gave me the right instructions to make it super easy. And now I am set up and the irrigation system is working perfectly. A great product and a great experience I highly recommend. Tom

My garage door started opening and closing on it’s own and started closing when someone was standing in it’s path until the camera was disabled.

I have had the system for about a month. I had to purchase two systems since I have 4 garage doors. One down in the basement and two upstairs to the main house. All are working very well including the open and close sensor. At present the only drawback is the activity log. There no way to manage the log in the AP. Log entries just keep accumulating. I would like to delete as I go. Some times everything before a specific date, sometimes individual entries, or delete all. Otherwise I have been pleased with the system and especially the customer support.

Always seems to be an issue with using this app Not very convenient or reliable 💩....... Asante worked to try to help me and I ended up changing out my router and problems are gone for now. I appreciate their customer service

New interface is clean and MUCH easier to use. Nice work!

Very unreliable software.

Current version does not work over cellular data with T-Mobile.

I love the concept. I hate the follow through. I have many smart home products (Ring, Nest, WeMo, Kēvo) and this FAR and away the most unreliable. Constantly needs to be reset, lags, app takes forever to open/connect, & often the part where I can actually close the garage door is inoperable. After the 3/17 "firmware upgrade" I cannot access my device at all. No video, nothing. So incredibly disappointed in this product & its app is actually even worse.

App does not work

I bought this system and this app for the purpose of having to view my garage and close it with my phone as needed. It's easy to install and use and I had it added for the kids also (in case they forgot their key). The problem that I have been having is that I have to constantly "reset" the system because it won't work. This is clearly not reliable when I have to be in the house to reset this. After the iOS update I can only use this with Wifi also, not through data, that's inconvenient and makes this almost useless. I hope there will be updates to correct this issue because other than that, this works PERFECT!