Bark for Professionals

If you were to rectify the following problem I would happily change my review to five stars. Currently you deserve less than one star. Provide a verification process to verify if leads are legitimate. Right now it looks like most of the leads are either spammers, scammers or just plain old time wasters. I’ve wasted about $9000 on buying credits and I’ve only made back about $1000. Mostly due to clients either not responding to me at all (spammers & scammers) or just outright admitting that they’re merely window shopping and they’re not serious about spending money. To say I am unimpressed with your platform at the moment would be the understatement of the decade.

Baught some credits to use on the leads and its either the client doesnt respond to call ,sms or they will tell you that they need a quote to send to someone else .No lead is straight forward I wish i can just get a refund of my money back

This app is a complete scam. They deleted my previous review because my review outlined every illegal practice they’re engaged in. I then threatened to report them to the office of fair trade which is the government body that regulates business practices at a state level. I also threatened to report them to the ACCC (Australian Competition and Consumer Commission) which is the government body that regulates business practices at a national level. I’ve lost 50 times what I’ve spent on this platform. Leads are getting significantly worse. Not better. Bark’s response to this degradation of lead quality is to repeatedly raise the price of credits used to purchase leads. Leads are now 3 times as expensive as what they were 2 years ago. They could aggressively market their platform to draw clients and professionals but instead they simply have their employees create fake leads and then request quotes under the fake profile which then creates artificial traffic on the website/app making them appear more successful then what they are. 90% of all leads are fake profiles. They send requests for quotes under these fake profiles then when you purchase the lead the Bark employee doesn’t answer your calls, texts or emails or they just put fake numbers and emails down so you can’t contact them anyway. Then they simply bleed money out of you while you chase after fake clients that don’t even exist. Numerous people on this platform have lost thousands of dollars, even tens of thousands of dollars before they realise it’s a scam. Instead of downloading this app you should report this company, their website and their app to the relevant government bodies that regulate businesses in your state and country and also report them to the Apple App Store.

The customer service is very poor, and the biggest issues are the quality and cost of the leads. These leads are not cheap, yet each one is sold to 5 or more businesses. This means multiple businesses are paying for the same lead, all calling and texting the same person. It’s easy to see why leads often don’t respond—they get overwhelmed by the sheer volume of contact. From my experience, only about 1 in 15 + leads result in a response and the ones that do many outright tell you to stop contacting them because they’re inundated. This business is far more focused on maximizing profits than providing quality leads or good customer support. To improve they should reduce the number of businesses a single lead is sold to 2 or 3 at most. Otherwise, it’s simply not worth the cost. The saddest part is this business has received the exact same criticism from its users for years and does nothing to change it.

Customer: I was the first to pick it up, and I deducted 100 Australian dollars.And the customer said they had found it?

A lot of fake leads on this sight. I would say 50% are real other 50% are fake. And to expensive per lead.

I am a small security guard business owner. The leads are extremely expensive. In 1 year Bark doubled the cost of buying the leads. Plus when people are only asking for quotation leads should be cheaper. Not happy at all.

Very satisfied with very good level of enquiries being received.

I am a cleaning operator on the App. I have spent 2k without landing any success yet. The app is full of scams and fake leads ( people looking for jobs). The customer service is quite poor as well. I don’t think this app would survive in Australia market.

They are scammers