---
title: "BeyondTrust Support - Bewertungen, Einnahmen und Downloads in Vereinigte Staaten | Apple App Store"
description: "You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to b"
---

# BeyondTrust Support — Vereinigte Staaten

![BeyondTrust Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/04/d9/a9/04d9a927-a0a3-05ae-e060-b98e7c95a14b/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Unknown](https://apptail.io/de/developer/unknown-Wep)
**Category:** Utilities
**Rating:** 3.1/5 (54 ratings)
**Price:** Free
**Bundle ID:** com.bomgar.sdcust
**Store:** Apple App Store
**Country:** Vereinigte Staaten
**Version:** 2.2.21 (released 2026-04-30)
**Original Release:** 2012-01-10
**Languages:** English, Dutch, Finnish, French, German, Italian, Japanese, Portuguese, Chinese, Spanish, Swedish, Turkish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id488264551)
**AppTail Page:** [https://apptail.io/de/app/beyondtrust-support-hSb/united-states](https://apptail.io/de/app/beyondtrust-support-hSb/united-states)

## BeyondTrust Support Description
You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.

Feature Overview:
• Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information.
• Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue.
• Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device.
• Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue.

Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.

## BeyondTrust Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/63/12/4a/63124a9c-6664-9ea8-33e9-e3c76582df1e/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/2c/e0/6b/2ce06be8-3e88-f87c-11ba-6bb91b12487c/00dd2d8c-0720-4659-b37c-da8c79d48d82_Screenshot_2024-02-13_at_12.37.54_U202fPM.png/1242x2688.png)

## BeyondTrust Support Rating Breakdown in Vereinigte Staaten
- 5 stars: 23 (43%)
- 4 stars: 2 (4%)
- 3 stars: 7 (13%)
- 2 stars: 3 (6%)
- 1 stars: 19 (35%)

## BeyondTrust Support Reviews in Vereinigte Staaten

### *---- "crashes EVERYTIME"
This app crashes every time I start a remote session. After I tap the link and connect to a session the app will automatically quit itself.
-- LitterTrix, 2024-07-30

### ***** "pointer fix"
kindly fix this issue - need it asap 

thx
-- * Happy customer *, 2023-05-05

### ***** "10/10"
Love this for them.
-- DavidBobeck, 2022-08-25

### ***** "Great for remote Support"
Connecting was very easy for my client to understand and it helped me get them up and running!
-- Bomgar MSP User, 2022-08-24

### *---- "Crashes"
The app connects to the console. However after the user broadcasts their screen it freezes up on the agent console side.
-- Rombry09, 2021-01-14

### **--- "Does not work on iOS 14"
App fails, never connects and crashes immediately
-- Eclipse311, 2021-01-05

### *---- "iOS 13"
Support iOS 13
-- Pence755, 2019-09-20

### ***** "Upgrade Appliance to 18.2.7 and then it worked on iOS 12"
We had no problem getting it to work with iOS 11.

iOS 12 would work if we followed the guidance for iOS 11 but did not work for the guidance for iOS 12

We upgraded appliances to the latest 18.2.7 and now the iOS 12 guidance works and is much less cumbersome to initiate a session with a simple click of the screen sharing icon within the app.

Thanks!
-- Bomgar Customer, 2018-10-29

### *---- "Useless"
First it wont start the session only "starting session" on the iPhone X. Worked on the ipad fine. Second, you can only view within the app itself. Can't provide much support with that. I would give negative stars if i could.
-- Nietsche, 2018-07-02

### *---- "Screen share only works on iPhone and not iPads as advertised"
Really wanted to like the newest version. But even after following all the setup stuff, it only works with iOS 11.x iPhone. Constantly disconnects when using iPad on iOS 11.x. Support Tech suggested we use iPhones instead. Really?
-- Wolfpack_1251, 2017-12-05

[View all BeyondTrust Support reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## BeyondTrust Support Discovered Keywords
- beyond service
- showmypc remote support and access
- it helpdesk
- it mobile client
- remote support
- beyondtrust support

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## BeyondTrust Support Available In
- [Vereinigte Staaten](https://apptail.io/de/app/beyondtrust-support-hSb/united-states)
- [Vereinigtes Königreich](https://apptail.io/de/app/beyondtrust-support-hSb/united-kingdom)
- [Kanada](https://apptail.io/de/app/beyondtrust-support-hSb/canada)
- [Deutschland](https://apptail.io/de/app/beyondtrust-support-hSb/germany)
- [Schweiz](https://apptail.io/de/app/beyondtrust-support-hSb/switzerland)
- [Frankreich](https://apptail.io/de/app/beyondtrust-support-hSb/france)
- [Vereinigte Arabische Emirate](https://apptail.io/de/app/beyondtrust-support-hSb/united-arab-emirates)
- [Brasilien](https://apptail.io/de/app/beyondtrust-support-hSb/brazil)
- [Singapur](https://apptail.io/de/app/beyondtrust-support-hSb/singapore)
- [Australien](https://apptail.io/de/app/beyondtrust-support-hSb/australia)
- [China](https://apptail.io/de/app/beyondtrust-support-hSb/china)
- [Tschechien](https://apptail.io/de/app/beyondtrust-support-hSb/czechia)
- [Dänemark](https://apptail.io/de/app/beyondtrust-support-hSb/denmark)
- [Niederlande](https://apptail.io/de/app/beyondtrust-support-hSb/netherlands)
- [Italien](https://apptail.io/de/app/beyondtrust-support-hSb/italy)
- [Indien](https://apptail.io/de/app/beyondtrust-support-hSb/india)
- [Norwegen](https://apptail.io/de/app/beyondtrust-support-hSb/norway)
- [Österreich](https://apptail.io/de/app/beyondtrust-support-hSb/austria)
- [Belgien](https://apptail.io/de/app/beyondtrust-support-hSb/belgium)
- [Bahrain](https://apptail.io/de/app/beyondtrust-support-hSb/bahrain)
- [Ungarn](https://apptail.io/de/app/beyondtrust-support-hSb/hungary)
- [Indonesien](https://apptail.io/de/app/beyondtrust-support-hSb/indonesia)
- [Irland](https://apptail.io/de/app/beyondtrust-support-hSb/ireland)
- [Israel](https://apptail.io/de/app/beyondtrust-support-hSb/israel)
- [Island](https://apptail.io/de/app/beyondtrust-support-hSb/iceland)
- [Japan](https://apptail.io/de/app/beyondtrust-support-hSb/japan)
- [Südkorea](https://apptail.io/de/app/beyondtrust-support-hSb/south-korea)
- [Kuwait](https://apptail.io/de/app/beyondtrust-support-hSb/kuwait)
- [Kasachstan](https://apptail.io/de/app/beyondtrust-support-hSb/kazakhstan)
- [Libanon](https://apptail.io/de/app/beyondtrust-support-hSb/lebanon)
- [Sri Lanka](https://apptail.io/de/app/beyondtrust-support-hSb/sri-lanka)
- [Litauen](https://apptail.io/de/app/beyondtrust-support-hSb/lithuania)
- [Luxemburg](https://apptail.io/de/app/beyondtrust-support-hSb/luxembourg)
- [Lettland](https://apptail.io/de/app/beyondtrust-support-hSb/latvia)
- [Madagaskar](https://apptail.io/de/app/beyondtrust-support-hSb/madagascar)
- [Nordmazedonien](https://apptail.io/de/app/beyondtrust-support-hSb/north-macedonia)
- [Malta](https://apptail.io/de/app/beyondtrust-support-hSb/malta)
- [Mexiko](https://apptail.io/de/app/beyondtrust-support-hSb/mexico)
- [Malaysia](https://apptail.io/de/app/beyondtrust-support-hSb/malaysia)
- [Nigeria](https://apptail.io/de/app/beyondtrust-support-hSb/nigeria)
- [Nepal](https://apptail.io/de/app/beyondtrust-support-hSb/nepal)
- [Neuseeland](https://apptail.io/de/app/beyondtrust-support-hSb/new-zealand)
- [Oman](https://apptail.io/de/app/beyondtrust-support-hSb/oman)
- [Peru](https://apptail.io/de/app/beyondtrust-support-hSb/peru)
- [Philippinen](https://apptail.io/de/app/beyondtrust-support-hSb/philippines)
- [Pakistan](https://apptail.io/de/app/beyondtrust-support-hSb/pakistan)
- [Polen](https://apptail.io/de/app/beyondtrust-support-hSb/poland)
- [Portugal](https://apptail.io/de/app/beyondtrust-support-hSb/portugal)
- [Rumänien](https://apptail.io/de/app/beyondtrust-support-hSb/romania)
- [Russland](https://apptail.io/de/app/beyondtrust-support-hSb/russia)
- [Saudi-Arabien](https://apptail.io/de/app/beyondtrust-support-hSb/saudi-arabia)
- [Schweden](https://apptail.io/de/app/beyondtrust-support-hSb/sweden)
- [Slowenien](https://apptail.io/de/app/beyondtrust-support-hSb/slovenia)
- [Slowakei](https://apptail.io/de/app/beyondtrust-support-hSb/slovakia)
- [Senegal](https://apptail.io/de/app/beyondtrust-support-hSb/senegal)
- [Suriname](https://apptail.io/de/app/beyondtrust-support-hSb/suriname)
- [Thailand](https://apptail.io/de/app/beyondtrust-support-hSb/thailand)
- [Tunesien](https://apptail.io/de/app/beyondtrust-support-hSb/tunisia)
- [Türkei](https://apptail.io/de/app/beyondtrust-support-hSb/turkey)
- [Taiwan](https://apptail.io/de/app/beyondtrust-support-hSb/taiwan)
- [Ukraine](https://apptail.io/de/app/beyondtrust-support-hSb/ukraine)
- [Uganda](https://apptail.io/de/app/beyondtrust-support-hSb/uganda)
- [Uruguay](https://apptail.io/de/app/beyondtrust-support-hSb/uruguay)
- [Usbekistan](https://apptail.io/de/app/beyondtrust-support-hSb/uzbekistan)
- [Vietnam](https://apptail.io/de/app/beyondtrust-support-hSb/vietnam)
- [Südafrika](https://apptail.io/de/app/beyondtrust-support-hSb/south-africa)
- [Armenien](https://apptail.io/de/app/beyondtrust-support-hSb/armenia)
- [Argentinien](https://apptail.io/de/app/beyondtrust-support-hSb/argentina)
- [Aserbaidschan](https://apptail.io/de/app/beyondtrust-support-hSb/azerbaijan)
- [Bulgarien](https://apptail.io/de/app/beyondtrust-support-hSb/bulgaria)
- [Brunei Darussalam](https://apptail.io/de/app/beyondtrust-support-hSb/brunei)
- [Belarus](https://apptail.io/de/app/beyondtrust-support-hSb/belarus)
- [Chile](https://apptail.io/de/app/beyondtrust-support-hSb/chile)
- [Kolumbien](https://apptail.io/de/app/beyondtrust-support-hSb/colombia)
- [Zypern](https://apptail.io/de/app/beyondtrust-support-hSb/cyprus)
- [Dominikanische Republik](https://apptail.io/de/app/beyondtrust-support-hSb/dominican-republic)
- [Algerien](https://apptail.io/de/app/beyondtrust-support-hSb/algeria)
- [Ecuador](https://apptail.io/de/app/beyondtrust-support-hSb/ecuador)
- [Estland](https://apptail.io/de/app/beyondtrust-support-hSb/estonia)
- [Ägypten](https://apptail.io/de/app/beyondtrust-support-hSb/egypt)
- [Spanien](https://apptail.io/de/app/beyondtrust-support-hSb/spain)
- [Finnland](https://apptail.io/de/app/beyondtrust-support-hSb/finland)
- [Griechenland](https://apptail.io/de/app/beyondtrust-support-hSb/greece)
- [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/beyondtrust-support-hSb/hong-kong)
- [Kroatien](https://apptail.io/de/app/beyondtrust-support-hSb/croatia)

---

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