Break-in Self Inspection

After taking all the pictures and uploading them, the app gives an error “claim already in progress “ I don’t have any claim in progress. The app dashboard also does not give any status. Very poorly designed app!

It doesn’t work, captures no photos

This app is not supporting to iPhone, app shows use landscape mode to capture the photos while I’m already using landscape mode as it instructed. Fix the bug.

Had downloaded the app and added my reference ID to move forward with self inspection process however everytime I am getting the same issue. And the worst part is there is no resolution from hdfc ergo team as well.

It’s takes ages to upload pictures.

It’s been last 3weeks am struggling with HDFC ERGO my existing policy renewal, Agents used to follow me up daily 10times until payment of amount after paying no one answering my calls, I haven’t received my policy from last 3weeks, I approached customer care for 4days continuously but no help, I tried to send an email grievance team no support rather than support they re initiated entire process once again. I asked why it happened no answer for it they are sending same email again and again. Whoever taking new policy on HDFC ERGO think twice coz it will make our life’s hell.

Useless app. I am trying to self inspect my car for Insurance renewal of my car. Unable to take pics of the car even though camera was in Landscape mode. Finally contacted the inspection guy. Even after approval of the inspection, unable to make final payment as getting error.

Absolutely unbelievably third class app from the prestigious hdfc group. There are no instructions in the app to take pics in sun light. You can not upload pictures from phone storage. No guidance on where to find chassis and engine numbers. Poor navigation to replace clicked pictures or move to next option. Later I was asked to re upload pictures and send via email.

You should flash option for the camera. So that chasis number can see very clearly

Very user friendly app.