---
title: "BT Email - Bewertungen, Einnahmen und Downloads in Vereinigtes Königreich | Apple App Store"
description: "PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service.   To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the"
---

# BT Email — Vereinigtes Königreich
> Try the new BT Email app

![BT Email App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/62/c9/7a/62c97a8d-074f-0acc-efe5-800aff6dc09c/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png)

**Developer:** [British Telecommunications](https://apptail.io/de/developer/british-telecommunications-ck)
**Category:** Productivity
**Rating:** 4.3/5 (75,539 ratings)
**Price:** Free
**Bundle ID:** com.bt.btemail
**Store:** Apple App Store
**Country:** Vereinigtes Königreich
**Version:** 25.4.0 (released 2026-03-30)
**Original Release:** 2020-05-18
**Languages:** English, Dutch, French, German, Italian, Japanese, Polish, Portuguese, Russian, Chinese, Spanish, Ukrainian

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1467369544)
**AppTail Page:** [https://apptail.io/de/app/bt-email-ycs/united-kingdom](https://apptail.io/de/app/bt-email-ycs/united-kingdom)

## BT Email Description
PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service. 

To find out more about the new service, please visit  If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go. 

This is what you will get: 
- A brand new app 
– Designed specifically for our email service, completely BT-run and UK supported. 
- No need to worry – our world-class cyber security protects your email to give you complete peace of mind. 
- Hassle-free emailing 
- The app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, auto replies and more via the settings menu. 
- Help is close at hand 
– Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier

## BT Email Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a5/81/17/a5811797-384b-aeb8-17b2-79dc062e900f/5359afcc-5da3-4d2b-b603-89685443a1eb_1_iOS_NEW.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/28/5a/50/285a50f5-1816-ad82-837b-58736ebccc00/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/97/04/8a/97048a73-1379-b74c-d43c-f7b56552d41b/pr_source.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a7/1f/f7/a71ff7cc-5c2f-5837-146d-fc28bef2b199/pr_source.jpg/1242x2688.png)

## BT Email Rating Breakdown in Vereinigtes Königreich
- 5 stars: 52,051 (69%)
- 4 stars: 10,903 (14%)
- 3 stars: 4,147 (5%)
- 2 stars: 2,050 (3%)
- 1 stars: 6,388 (8%)

## BT Email Reviews in Vereinigtes Königreich

### **--- "Poor"
App often gets stuck on authenticating and has to be rebooted. Wouldn’t recommend it if you have a choice. Tried deleting and reinstalling but it still does it.
-- Koolant1, 2025-01-01

### ****- "Functional , need updating"
Good but issues with taking a long time to send email  or sometimes need to re install the App. To developers please update and improve
-- frequentuservoicecalls, 2024-12-29

### **--- "Overall"
Since Bt have merged with EE I have had nothing but trouble with my iPhone and IPad.
-- Siding out, 2024-12-28

### *---- "Unusable"
Crashes replying to medium to long email trails (above 10ish emails in the trail), so it’s unusable for professional work.
-- Flash-121, 2024-12-27

### *---- "Absolute rubbish"
Awful new format
-- Ediesol, 2024-12-21

### **--- "So bad"
This app is so bad.  Absolutely hate it
-- JezzaR, 2024-12-20

### *---- "Not sure"
I cannot get into emails when I need to
-- Teddi Ness, 2024-12-20

### *---- "Rubbish"
Won’t let me send emails
-- Josherlock 1, 2024-12-20

### ***** "Not so good"
Tried it found it’s very good when it’s working ,have to load it each time I want to use it so not so good
-- To nothing, 2024-12-17

### ***-- "Hiccups"
Emails sat out outbox help chat was rubbish 
Shame in this day and age we can’t speak to a human
-- Suekgreen, 2024-12-17

### *---- "Still rubbish"
Wont send any emails now for weeks !! I have wondered who gives this app  more than 1 star . It seems to me they are all / mostly very recent users . Bless them won’t be long before they are 1 star users !!
-- TD711, 2024-12-13

### *---- "Rubbish."
One of the worst apps I&#039;ve ever used. Regularly have to log back into it which is annoying as hell and now I&#039;ve just lost a huge email that was stuck in my Outbox. Pathetic.
-- Hahheixnekeosnwjaj, 2024-12-12

### *---- "By email"
I have tried following links to get email app on iPhone 16pro nothing works the only way I can open my email is to go through the apple apps and open ridiculous
-- fusty10, 2024-12-12

### *---- "The worst Apo"
I want to like it but I constantly have to delete it and download it again and again just to get it to work.  Really not great
-- Elizapem, 2024-12-10

### *---- "Awful App"
This is the worse email app I have ever used.   Get a notification you have a new email, but then it cannot download it.  It keeps showing I have 22 unread emails, I haven’t even got that many emails in the app!
-- LeenaIvy, 2024-12-10

### ***-- "Terrible"
I was perfectly fine using the iPhone Apple mail app until I was forced to download this as my emails stopped coming through the iPhone one, and I can honestly say it’s been awful right from day one. Why change something that wasn’t broken 🤷🏻‍♀️ It’s forever crashing and won’t let me access emails. It says I have email when I haven’t and haven’t when I have. The way it’s laid out is awful, I know the unread ones are in bold but it’s not that distinguishable to the unread ones so when quickly filtering through it’s hard to find what you’re looking for. As well as the difference in text of the sender, subject and little bit of information you get. I also recently bought an iPad which is great but again the app on there isn’t. It’s so laggy and when trying to delete unwanted emails fast when there’s a few but not enough to select them all, deleting them individually is annoying as between each one you have to wait for it to tell you it’s been deleted and you can’t do anything until that message goes away, which slows the whole process down and it just flat out annoying. These may seem like minor problems, but they’re problems that you shouldn’t have to deal with in such a high branded app. I’d like to see at least some of these features fixed in updates ASAP, especially the crashing for no reason one as because of that I can’t even use the app at all, I’m having to go through safari which isn’t the best option 🤦🏻‍♀️ And reading all the other reviews on the App Store it doesn’t seem like I’m the only one having these issues, everyone seems to be in the same boat, so clearly something needs to be done.

UPDATE 
I’m now having an issue where it tells me the number of emails I have is not correct I go through them all and sort them out no unread emails left yet in the app it’ll still say I have 32 unread emails, then if I minimise the app the little red notification says 99 so this is not adding up
-- NoMoreNicknames72641946275, 2024-12-09

### ***-- "Forced to Use this App"
Forced to use this app when BT support failed to help when Outlook email app failed to send messages repeated “we can’t support 3rd party apps” (really not even one of the most.commonly used?). Not as good as Outlook. Issues: reading messages before deletion: some still appear as unread in Trash and until marked as read the unread messages badge shows incorrect count (worse than having no count); Doesn’t display graphics properly in some emails e.g Netflix emails. Display of folders list cumbersome and simplistic when many and subfolders. Suggest the team look at outlook for guidance
-- chrisingers, 2024-12-09

### ***-- "Bugs"
I often cannot respond to emails I have to copy the senders address and compose a new message which means they have no context. Also once I read my message and close the app the app still shows the messages as unread. To avoid this problem after reading my messages I have to open another box ie sent or spam that way the app removes the notifications. Deleted and reinstalled 4 times.
-- NatNatsNat, 2024-12-08

### ***** "At last I can access my emails."
Somehow I’m locked out of my emails and I’ve been trying to log into the BT app for two days without success. I’m supposed to choose a new broadband deal but can’t as unable to log in. 
Very relieved to find this app and view the last two days of emails at last.
-- Janey 29, 2024-12-08

### ***-- "Comments"
Noted not as efficient previously
-- Nikhil@1986, 2024-12-07

[View all BT Email reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## BT Email Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Kostenlos | Vereinigtes Königreich | Productivity | #134 |

## BT Email Discovered Keywords
- bluemail
- thunderbird email
- free email
- email account
- apple mail
- yahoo mail
- yahoo mail free email app
- bt yahoo
- bt
- bt yahoo mail

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## BT Email Available In
- [Vereinigtes Königreich](https://apptail.io/de/app/bt-email-ycs/united-kingdom)
- [Vereinigte Staaten](https://apptail.io/de/app/bt-email-ycs/united-states)
- [Australien](https://apptail.io/de/app/bt-email-ycs/australia)
- [Nigeria](https://apptail.io/de/app/bt-email-ycs/nigeria)
- [Irland](https://apptail.io/de/app/bt-email-ycs/ireland)
- [Kanada](https://apptail.io/de/app/bt-email-ycs/canada)
- [Spanien](https://apptail.io/de/app/bt-email-ycs/spain)
- [Frankreich](https://apptail.io/de/app/bt-email-ycs/france)
- [Neuseeland](https://apptail.io/de/app/bt-email-ycs/new-zealand)
- [Deutschland](https://apptail.io/de/app/bt-email-ycs/germany)
- [Vereinigte Arabische Emirate](https://apptail.io/de/app/bt-email-ycs/united-arab-emirates)
- [Schweiz](https://apptail.io/de/app/bt-email-ycs/switzerland)
- [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/bt-email-ycs/hong-kong)
- [Portugal](https://apptail.io/de/app/bt-email-ycs/portugal)
- [Italien](https://apptail.io/de/app/bt-email-ycs/italy)
- [Indien](https://apptail.io/de/app/bt-email-ycs/india)
- [Singapur](https://apptail.io/de/app/bt-email-ycs/singapore)
- [Südafrika](https://apptail.io/de/app/bt-email-ycs/south-africa)
- [Belgien](https://apptail.io/de/app/bt-email-ycs/belgium)
- [Türkei](https://apptail.io/de/app/bt-email-ycs/turkey)
- [Polen](https://apptail.io/de/app/bt-email-ycs/poland)
- [Niederlande](https://apptail.io/de/app/bt-email-ycs/netherlands)
- [Griechenland](https://apptail.io/de/app/bt-email-ycs/greece)
- [Schweden](https://apptail.io/de/app/bt-email-ycs/sweden)
- [Brasilien](https://apptail.io/de/app/bt-email-ycs/brazil)
- [Zypern](https://apptail.io/de/app/bt-email-ycs/cyprus)
- [Israel](https://apptail.io/de/app/bt-email-ycs/israel)
- [Malta](https://apptail.io/de/app/bt-email-ycs/malta)
- [Malaysia](https://apptail.io/de/app/bt-email-ycs/malaysia)
- [Philippinen](https://apptail.io/de/app/bt-email-ycs/philippines)
- [Thailand](https://apptail.io/de/app/bt-email-ycs/thailand)
- [Kolumbien](https://apptail.io/de/app/bt-email-ycs/colombia)
- [Taiwan](https://apptail.io/de/app/bt-email-ycs/taiwan)
- [Ungarn](https://apptail.io/de/app/bt-email-ycs/hungary)
- [Österreich](https://apptail.io/de/app/bt-email-ycs/austria)
- [Norwegen](https://apptail.io/de/app/bt-email-ycs/norway)
- [Dänemark](https://apptail.io/de/app/bt-email-ycs/denmark)
- [Saudi-Arabien](https://apptail.io/de/app/bt-email-ycs/saudi-arabia)
- [Ghana](https://apptail.io/de/app/bt-email-ycs/ghana)
- [Pakistan](https://apptail.io/de/app/bt-email-ycs/pakistan)
- [Algerien](https://apptail.io/de/app/bt-email-ycs/algeria)
- [Tschechien](https://apptail.io/de/app/bt-email-ycs/czechia)
- [Japan](https://apptail.io/de/app/bt-email-ycs/japan)
- [Südkorea](https://apptail.io/de/app/bt-email-ycs/south-korea)
- [Kuwait](https://apptail.io/de/app/bt-email-ycs/kuwait)
- [Luxemburg](https://apptail.io/de/app/bt-email-ycs/luxembourg)
- [Angola](https://apptail.io/de/app/bt-email-ycs/angola)
- [Mexiko](https://apptail.io/de/app/bt-email-ycs/mexico)
- [Belarus](https://apptail.io/de/app/bt-email-ycs/belarus)
- [Katar](https://apptail.io/de/app/bt-email-ycs/qatar)
- [Bulgarien](https://apptail.io/de/app/bt-email-ycs/bulgaria)
- [Estland](https://apptail.io/de/app/bt-email-ycs/estonia)
- [Kroatien](https://apptail.io/de/app/bt-email-ycs/croatia)
- [Ägypten](https://apptail.io/de/app/bt-email-ycs/egypt)
- [Usbekistan](https://apptail.io/de/app/bt-email-ycs/uzbekistan)
- [China](https://apptail.io/de/app/bt-email-ycs/china)
- [Chile](https://apptail.io/de/app/bt-email-ycs/chile)
- [Kasachstan](https://apptail.io/de/app/bt-email-ycs/kazakhstan)
- [Nepal](https://apptail.io/de/app/bt-email-ycs/nepal)
- [Finnland](https://apptail.io/de/app/bt-email-ycs/finland)
- [Peru](https://apptail.io/de/app/bt-email-ycs/peru)
- [Vietnam](https://apptail.io/de/app/bt-email-ycs/vietnam)
- [Island](https://apptail.io/de/app/bt-email-ycs/iceland)
- [Brunei Darussalam](https://apptail.io/de/app/bt-email-ycs/brunei)
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- [Russland](https://apptail.io/de/app/bt-email-ycs/russia)
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---

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