Problem with subscription
Paid for subscription, but did not get premium access. Left the feedback inside the app a lot of times, but the team never reacted.
Ja, ChinesePod ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Die ChinesePod-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
ChinesePod ist kostenlos.
Um geschätzte Einnahmen der ChinesePod-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
Paid for subscription, but did not get premium access. Left the feedback inside the app a lot of times, but the team never reacted.
Paid for the subscription but did not get the access to the premium account.
Thank you for creating all these media resources to learn Mandarin. On the website, I can use a social login such as Google, but not on the app. Consequently I can’t track my progress on my iOS devices. This is very inconvenient and makes the app unusable to me. Can you please add that feature to the iOS apps? That will certainly make it a 5-star app!
Idk what other people are talking about. the app is usable
Content: Great. Beginner to Intermediate course is amazing!! Funny, informative, and practical! The App: Buggy. Often I can’t get videos to play. So, I use the website, which is leagues ahead of the app. They released a new web dashboard that still looks a touch dated, but is better. I think that ChinesePod could really take ahold of the market again if they invested a lot more into UI & UX.
I opened the app, logged in, tapped play on a video and it showed me a black screen. I quit the app and tried again, same result.
How could this business screw itself anymore? I leaned how to speak Chinese from this podcast in 2012. This is just so sad. They threw away all this great content. The app doesn't function. I want a refund.
I have the same feedback of the last guy. The lessons are amazing, but the app is just awful. I really want to subscribe, but the app is unusable. -videos won’t close once you open them -lessons are organized in too many categories, pretty messy - I just want to listen to the lessons, but the feature for doing that are really low quality These are just some examples. Overall, the app needs a lot of work in all aspects- design, navigation, organization, functionality. Such a shame because the lessons themselves are so good.
I tried Chinese Pod for a bit. The lessons were average and the app was clunky. Canceled it, the subscription was removed from my list, and the option to cancel was removed from my app. Yet for a whole year afterwards, they continued to charge me. I wrote to customer service explaining the issue to them and asked for a refund of the $359.88 that they overcharged, since it is clearly a problem on their end that didn’t register the canceled subscription. After over 10 emails over the course of a year explaining and re-explaining, they refuse to refund me and keep offering coupons for future service. I have no choice but to contest it as fraud with my credit card. STAY AWAY.
That said, it would be nice if the app handled connectivity errors a little more smoothly.
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