Chorus by ZoomInfo

Doesn’t connect to the MS Authenticator properly. Will not work. What a waste of time. Just update the old app why don’t you?

Cannot add to live call using app, can’t access desktop version on my phone

Paying loads for my Chorus and ZoomInfo seat on desktop, and they still charge a dollar for the app Wouldn’t be complaining, but none of the recordings will play

I've used the app for about 30 minutes and it crashed 3 times. There's also no way to filter calls in "My Team's Recording's" However I like that there is a mobile app where I can listen to my teams calls.

Chorus now won’t allow me to log into the site via mobile browser. It is forcing me to use the app, I am continuously rerouted no matter how I try to log in. The app has limited features and I cannot complete the urgent task I’m trying to do - in this case approve and new user. Very frustrating.

Awful UX too many bugs and videos I need to load never do

I’ve worked in tech for a while and very familiar with ZoomInfo. This app doesn’t even allow me to log in with my gmail or my okta so it’s useless. The log in function is clearly broken. My enterprise company just moved from Gong to Chorus and so far Gong is so much better in every way it’s not even funny. Until this app gets an update to simply allow me to log in, it’ll continue to be useless and hinder my ability to access my calls on the go.

First of all i can’t even access the application online on my phone which is incredibly annoying because the online application is much better and you get access to filters. Instead I’m just prompted to download the app. Well the app just crashes anyway…. So i can’t use it on safari and i can’t use the app….sad design. Add in a close button online for people using phones or add filters to app and make app useable lol. Not asking for much.

Might be the worst mobile app in modern day. Can’t even get the app to open, let alone use. What a terrible user experience, and the fact that it doesn’t even open anymore is the least of its user experience issues.

Mobile application is useless. No access to bookmarks, no ability to download to listen later (like on a plane, areas of the country with poor cell reception, or locations with no Wi-Fi. Gong is definitely a better investment if your company has road warriors even if it is more expensive. Very very disappointing.