Citi Bike Miami

You are stuck in a loop and can never even rent a bike

Gave 2 stars cause it’s an easy way to get around and decently priced. Lost 3 stars cause the UX and ui are terrible. Poorly thought out experience. Also sometimes tells me I didn’t check my bike back in even when I did. There’s so many small tweaks that could be done that would greatly improve the user experience

Impossible to start a membership at the moment. I just get looped back to download the app, then there’s nowhere to start the membership…

We took out 5 bikes and returned them all to the same location they tried to say we never returned the bikes and charged a $70 late fee. Made me file a police report and still tried to charge me $600 for never returning the bike even though we DID return and it said SUCCESSFULLY RETURNED. Good thing I cancelled my card so they couldn’t charge the $600. This is a scam company do not rent their bikes.

What an app 😂

More expensive than Uber

Tried the app and tried using CC at the kiosk and bikes do not release.

I don’t know why the reviews are so low, this app worked perfectly for me. I was able to rent a bike with no problem! It takes a second to update your location, but if you click on the person icon at the bottom left then it refreshes.

Credit card was hit four times for a bike I never was even able to unlock from the station due to a malfunctioning app and kiosk. Charges cleared, company wasn’t reachable so I had to fight this theft with my credit card issuer.

Doesn’t sent text code to register