Citi Mobile®

This updates r unnecessary, memory hogs & absolutely inconvenient. The amt of memory u r constantly demanding in unnecessary for an otherwise fully functional & easy to use app. Instead I’ll be DELETING THE APP. Thx CITIBANK FOR NOTHING!!! Your updates = PIA. Maybe get a better development team

App has never worked properly and the latest update is just as bad. If you try and deposit a check it returns an error that says “this check has already been submitted”. This bank is just the WORST.

I have been with other credit card companies for decades. This one is the most incompetent one ever. Fraud alert trying to fill my meds. Yet it approved the few weird out of country fraud ones. Sounds like inside fraud to me. Customer Service is like talking to a toddler.

Enough us enough with the updates! Stop using ‘we are filling a security gap’ excuse! Just create GOOD products or stop offering. It’s simple.

I have had this bank account for almost a year it has been great. Any questions or concerns you get a person not a recording and they will help you with anything u don’t understand all around awesome bank

Really annoying It’s one thing to get security upgrades it’s another to continually have to upgrade so they can add parts to sell you more services if I had any choice to use a card at Costco other than Citibank I would

It seems that about once a month I get a screen forcing me to update the app, and it’s already very bloated at 350MB of memory occupied! There is NO REASON to force an update to an app that WORKS, except for a security bug! Meanwhile, they never fix the popup bug; you launch the app to see your credit card balances, and it hits you with a popup “offer”, and when you close the popup, another popup comes up, asking you to log in, when all you wanted was the “snapshot” view to see your balances and recent transactions. It’s truly ABSURD!

The app is trash! I use to be able to use it easily and once it updated and never worked again. I called customer support to help and all they said was I had fraud on my account which wasn’t true!!! I went into the branch and they couldn’t help me. Now it’s hard to track my spending on this account 🙄

Activate your promo rate with one click What do you think of the Citi mobile app Your loan your card your way Activate your promo rate Save with fixed rate CDs Your loan your card your way Thanks for your recent call What do you think of the Citi app Uh oh looks like there’s a technical issue “Password does not meet guidelines” “Activate your promo rate” “ Your Request Has Failed Please note, your request has failed due to an internal error or an error with the server. Please try again later.”

That section of the app is broken in the latest release