ConnectWise Control

This is used as scam

This app was used in an attempt to scam hundreds of pounds from me. It was used by scammers. They nearly got me! I’m so mad

It’s been 2 years since native trackpad support was added to iPadOS and this app still hasn’t been updated, frankly I think ConectWise would be better off shutting it down and just saying they don’t support iPads rather than act like this is an acceptable app. It’s a really lazy app, just a shell with a browser loaded up in it, and the connection is poor - oftentimes you’ll find a section of the screen has become static and you must disconnect/reconnect in order to see any movement on that part of the screen

Please be careful installing this app

Frustrating that cannot use Magic Keyboard with trackpad properly on this app. You can get by using the combo, but is a PIA to use with this combo on an iPad. That being said, works well on iPhone or possibly without using keyboard on iPad. Would be 5 star review, making it truly mobile app if fix the issues with iPad support.

This app is effectively a shell around a web browser to give remote access to clients. It’s a lazy way around the devs having to do any actual work and build a native app. The app itself then doesn’t render displays properly (often leaving the right 1/3rd of the screen in a static state) which then forces you to have to constantly disconnect and reconnect in any vague attempt for an MSP to provide remote assistance. Much as LogMeIn lacked some functionality, and was overpriced, this app leaves a LOT to be desired!

Since update I am unable to remote to a machine that is locked. Screen appears grey and I am unable to get login screen.

Connection is established, broadcasting is set to on but the host still sees “waiting for consent” regardless or what the client does. No consent for control appears for the client

App used to work really well but upgraded phone to 6s and no longer able to use.

Just installed app to check on machine in emergency, doesn't let you select anything, disappointed