Couchsurfing Travel App

This app steel money 60$. It was mentioned to verify myself no information about charge. Scammers!!!!

I'm absolutely furious with Couchsurfing right now. They wrongly charged me, and when I reached out to their support team, they completely ignored me. This is unacceptable! Here’s what happened: According to Couchsurfing's own rules, payments like these are supposed to be nominal, just to verify the ownership of my bank card. However, a significant amount was charged without clear information, appearing only in small figures after I attached my card. I already make regular payments for using Couchsurfing, and I consider these unexpected charges to be completely unjustified. Despite my polite requests for a refund and to remove the verification tick, this was their response: "We looked into your request more closely. Unfortunately, per our Terms of Use to which you agreed when creating your account, and each time you access and use the application, we are still unable to process your refund request. All goods are digital and immediately available and consumable. Further, Couchsurfing incurs significant costs when providing some or all of the digital goods purchased. You can read more about our policy in this FAQ article. We hope that you consider remaining a member of the Couchsurfing community. Your participation enables people around the world to experience the joy of travel & authentic human connection." This response is completely inadequate. I believe this payment was made by mistake, and their refusal to refund it is unacceptable. After receiving this response, I tried to follow up, but Couchsurfing has completely ignored me and stopped responding. Couchsurfing, you need to take responsibility for your errors and process my refund immediately!

Dear CS office. You doing good job 👍 thanks for the opportunity to meet amazing people!

Couchsurfing is a great platform to connect with people all around the world. To make your travels much more affordable and make new friends. It really opening so much opportunities to create a special experience, to meet people you would never meet and see places you would maybe never saw.

Changed my life! I can travel and not worry about where I'm staying! I have met so many kind people all over the world thanks to couchsurfing! The best app for travelers!

Couchsurfing great app ! Always helps in traveling ! Thanks to this app I have made a lot of friends all over the world ! Such apps make people kinder, more caring and trusting to each other!

Все супер, спасибо!

F..ng app!

I understand that as every business CS devs need to feed their families, but at least you could keep a free limited access to CS. Now after the last update I can’t login to my CS account at all.

I met all my best friends by your app. Thank u for all, who work on it