DUO - Dates Unlike Others

App doesn’t allow me to move past the sign in part when I click to choose the state nothing comes up so I can’t even make an account I removed the app and re downloaded it and nothing

I was so excited to get this for my brother and SIL for their birthday present ! After seeing this advertised and some dates being set up thought it would be a unique present. Since you have to use the app for your date I was trying to get someone from customer service to respond if I could pay ahead or even buy a gift card and I never got a response . I then went to the IG page that was advertising how easy / awesome this is and messaged , posted and reached out to Dates on Duo . Unfortunately I could never get a response or answer which is super disappointing. Any new business or company knows that customer service is key and the first 2 years of customers are invaluable. Not getting any type of customer service just shows their customers aren’t valued . On top of that if someone does spend money and is using their service and something goes wrong , good luck getting a response or finding a contact number to get a hold of someone . Thankfully found a similar service who was able to respond within 3 hours of the first question . Have purchased 3 additional dates since .

I keep getting an “error, please try again later,” message. i cant get passed the putting in your state and city, it wont show me the options.

I try to sign in with email and get to where you enter your birthday and where you live and phone number…I filled all it in correctly but the continue button didn’t work…I tried reloading the app again but it didn’t work…I really like the concept of this app but I can’t experience it or rate the app high if I can’t sign in…

We love having a surprise date and Duo helps make it easy! UI could use a little work on the app itself but overall, easy to use and fun!

The app definitely needs some fine tuning but we had a great time and the service was awesome.

The idea is great but the execution leaves something to be desired. We are moderately active people but our “surprise date” was rock climbing and neither of us are capable of doing that for more than 3 minutes. They did immediately remediate the situation and scheduled a new date that we are looking forward to.

My husband and I used this app to plan a date for us (we can never decide what to do) and it was FANTASTIC! A gondola ride with champagne and dinner! So much fun. Would highly recommend. Works for every budget.

We chose a surprise date and couldn’t be happier! Went to a pottery class where we got to spin our own clay and create something together. Made such great memories tonight all thanks to duo!

Had a date planned and thought it was going to be fun. When I got to the business they told us that we did not have a date or a reservation. The app took my money to schedule a date that I did not get to enjoy. Idk if it was the businesses fault or the app but it was a waste of money and made me look stupid. I don’t even know what the date was supposed to be, I don’t know what I paid for. And the dinner date for per two was a very expensive restaurant that I would not have money for to pay for both people.