Egencia

So easy… Great Rates… NICE JOB!

How come the app is not letting me book a flight . It freezes up at finalizing prices .

Rates are higher on Egencia than booking directly with the hotel AND there are NO points awarded to the traveler. Zero gains for using Egencia!

The app is relatively easy to use but has one major flaw. It cannot be used on an iPad with integrated keyboard as it does not rotate to landscape. Such an easy feature to have yet this lacks it. It could be a 4 star otherwise.

The most frustrating part of Egencia is the reduced options provided compared to actual hotel and airline apps.

Service is slow and cumbersome. It is so much easier to go directly to the airline or hotel site

If a gigantic multinational corporation like the one I work for is going to force their employees to use your platform can you at least try to fix your useless app? It looks like you’ve done at least a dozen updates since this became just a viewing portal for frozen non responsive listing of search results that you would book, if you could. But once again, you get the laptop out while wondering aloud how anyone could be this bad at anything and still be entitled to anyone’s business much less our 9 figure corporate travel booking spend. I am begging you to please get it together so I can manage my work travel like an adult who lives in 2024 and not a frontiersman looking for an in-policy Conestoga wagon.

For those of us that use a larger iPad, this app is unusable. I have mine attached to the Magic Keyboard case, so it’s locked in landscape mode. An app, like this one, that only works in portrait mode is useless. Please update to work in landscape. Don’t be so shortsighted as to think everyone just does it all on their phone. Some of us want more screen real estate to work with.

Frequently have to call customer support for issues like credit card denials and app giving error messages. Unable to get through. Emails go unanswered and the chatbot has the IQ of a wet rag.

Closed out my account as sapphire. There mistake back to silver.