Fast Company Magazine App

I took advantage of their recent sale on a digital subscription. I love FC but the app is horrible. It crashes constantly and there are some pages that are not mobile friendly so I have to zoom in on sections at a time to read. Most media companies offered “reader view” in their apps 5+ years ago?!

The app never remembers my subscription thru my Apple ID and does not allow me to read anything. Very very frustrating. .

App crashes immediately. Please fix.

Besides the terrible support (see below), the app is a joke. How do you send articles out weekly, but the app is a glorified PDF of the print magazine. Might be covering fast companies, but your approach to experience is antiquated. Update: Finally heard from support 3 MONTHS LATER. Fast Company has slow support to say the least. If you get a subscription & wanna use this app, just don’t expect help before you’re well into your subscription. Same issue as others. Signed up for a year digital subscription on the website. Confirmed email & set up account/password. Go to log into the app. Doesn’t recognize my email. Do some digging in help, and apparently you need an account number to access the app. Only problem is no account number is listed in my online profile & none sent via email. So, why aren’t these just connected automatically? I will update my review once I get access, but how is this any way to run your system?

There appears to be no way to access issues if you’re a digital subscriber. What’s worse is that there’s no way to send a help message because despite signing in the app tells me I don’t have an email address. Horrible user experience. I have no idea how this has a 4.2 rating when almost all of the reviews are 1 or 2 stars, all seeming to report the same issues.

Can’t get the app to recognize credentials set up on web site

I’m the past 12 months as a subscriber I only received 3 issues. Scammer 🚨

I first paid for an annual subscription online, which does not sync to the app so I couldn’t read it on my phone. Then I tried to pay for a monthly subscription on my phone, but that does not let you read the actual magazines. So far I have paid twice and have read nothing………

I initially setup my account on the web-based version. When I try to sign-on to the app it states that the email does not exist. I’ve notified through the contact function, but it’s yet to be resolved.

Often the App does not let me access the content, even after I paid for a subscription.