First Federal Bank Mobile

The application has probable the worst glitch I have ever experienced with a banking app. It will stop updating your account balances. Ever since the application has been upgraded it has been full of glitches and issues. I don’t think any of my other banking apps are close to this bad.

First time using this was great do not have any complaints. Hope it stays that way.

Transfers should say immediately upon transfer what new total is in each account as it used to. Instead it brings the screen to transfer again. Why? The changes you made several months ago are less than user friendly. One also has to go back and forth through screens to find where to log out. I have a few accounts. It is not necessary nor helpful to see transactions from all accounts. It is confusing and again, less than user friendly.

Love the new setup! So easy to use and track my finances. Thanks!

Kimberly Macey has given me super assistance over the past 3 years.

unable to make deposit. NO reason given, just error notice. OMG now problem sending review because of nickname already used!!

I have issues with the app updating transaction history in a timely manner. It can take days for them to show up. The most frustrating thing to me id that I have a financial app I use daily that doesn’t work with this app any longer, so I am unable to do a lot of things that would really help my family financially & I just don’t have it anymore.

Sadly, the newest update has caused me to be unable to do deposits online. It keeps saying there’s an error with the values I’ve input. Very frustrating app!

Hard to navigate. Too much on Home Screen Can’t see all live transactions Considering changing banks for a different mobile app😩

Whit the new update everything is very inconvenient for me since I have two accounts business and personal, now every time that I have to log in on one or another the app the send an verification code to my email. On the old version I just to have the two accounts on one place at the same time on the app. There’s other bank websites way ahead of FFBKC, this is like third world app and website and way behind of other bank instructions.