--- title: "FirstNet Assist - Bewertungen, Einnahmen und Downloads in Vereinigte Staaten | Apple App Store" description: "FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providin" --- # FirstNet Assist — Vereinigte Staaten > All help, all the time. ![FirstNet Assist App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5f/2e/2c/5f2e2c7d-cf98-5e22-87fb-19c56627c3cb/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png) **Developer:** [AT&T Services](https://apptail.io/de/developer/att-services-WxR) (Vereinigte Staaten) **Category:** Reference **Rating:** 1.7/5 (243 ratings) **Price:** Free **Bundle ID:** com.att.firstnet.firstnetassist **Store:** Apple App Store **Country:** Vereinigte Staaten **Version:** 1.18 (released 2026-05-01) **Original Release:** 2019-07-25 **Languages:** English, Spanish **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1387593689) **AppTail Page:** [https://apptail.io/de/app/firstnet-assist-LQCd/united-states](https://apptail.io/de/app/firstnet-assist-LQCd/united-states) ## FirstNet Assist Description FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal. ## FirstNet Assist Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/0f/71/6f/0f716f5f-c770-ae9e-b554-9fac7b4daf7e/2cddf0cf-aa26-433a-81b6-d3607263422b_Screenshot_filename_1.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/de/1a/ec/de1aecca-883f-7a90-579c-c0d14bb896eb/4e24e2ef-2992-4adb-be74-13cd899bd0da_Screenshot_filename_2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/df/df/84/dfdf8414-fa6e-8b01-b793-23c8d3cef284/3a1e0234-ca4a-41dc-98ee-770b0645bcf0_Screenshot_filename_3.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/19/d0/ee/19d0ee46-9b25-eefc-63d9-d917c2c0302e/88632840-f779-47e6-88d1-305afcab48af_Screenshot_filename_4.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/cc/bd/9d/ccbd9d2f-a980-d09a-0b31-74604337d412/cd7f802c-b0fc-4e93-8503-65f112639724_Screenshot_filename_5.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/3d/06/fd/3d06fde6-3f0b-d8a7-a97b-59f6966cc729/ea5fe345-a5f6-4e95-955f-86ab46dccfef_Screenshot_filename_6.png/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9c/83/9c/9c839cd2-a8b5-7dcb-6276-1a934bb7491d/f186ee27-9b06-4362-ba4a-097ce085a8da_Screenshot_filename_7.png/1242x2688.png) ## FirstNet Assist Rating Breakdown in Vereinigte Staaten - 5 stars: 26 (11%) - 4 stars: 12 (5%) - 3 stars: 6 (2%) - 2 stars: 6 (2%) - 1 stars: 193 (79%) ## FirstNet Assist Reviews in Vereinigte Staaten ### *---- "Should be ashamed of this app" Does ATT even pay attention to the FirstNet Application? It’s like they have a rogue team of developers in some back closet they forgot about. You literally have an app that takes you to the ATT website. There literally is NO FIRSTNET APP. It doesn’t even really exist. What a sham. -- Fastballj09, 2024-12-10 ### *---- "App Crashes and Times Out Constantly" App crashes constantly and times out. Causes the inability to log in or takes dozens of tries. No support site or contact information fond so a bad review it is. -- Travel Clarkie, 2024-10-08 ### *---- "Doesn’t work" App never works. Customer service couldn’t fix the issue. Had to put 1 star wouldn’t let me put 0. -- Words7977, 2024-09-26 ### *---- "Every button takes you to Safari" Why can’t we just work through the app? Just make a interface like the regular AT&T app.. -- TioDevo, 2024-09-20 ### *---- "This probably the worst app" For starters it sends you to safari after you login, then once you are on safari what ever new updates they have done to the website refuses to let you pay online. For the last 3 months I’ve had to go inside AT&T to pay the bill bc it won’t let me access the bill pay feature online. Way to prioritize your first responders and medical professionals 🫡 AT&T is horrible but somehow first-net is actually worse -- hello10298374, 2024-09-13 ### *---- "Poor Service" this app need to be deleted because it is useless! AT&T please let your customer service representatives know how to solve issues once we asked for assistance. Please train them well. -- ohnanh, 2024-09-01 ### *---- "Horrible" Man love my service but this app is trash! Nothing ever works ever ! the worst ! -- Kurama514, 2024-04-07 ### *---- "Att first net" App is totally useless. This thing never works right. U might as well just use your computer unless u like wasting your time. -- Medic002, 2024-01-13 ### *---- "Worst app ever" What a joke never works spins can not connect. Great for public safety -- bk6528, 2023-11-06 ### *---- "Terrible customer service" This app doesn’t even work. I haven’t been able to login, “user ID is not active” for three years and people keep telling me to change my password. Your support is a joke and this app is useless. Three years and nothing. Thinking about going back to Verizon. -- JordanATF, 2023-09-23 ### *---- "Horrible" We were encouraged to switch from another carrier due to my spouse and I both working in healthcare. After verifying our employers, I was told after 13 years in the dental field, I was not considered a healthcare worker. I would love for FirstNet to revisit the rankings that came out during the Covid outbreak – because my career was ranked the #1 most at risk profession in healthcare. Yet someone who just works the front desk at a hospital qualifies for the discount. It’s absurd. Now I’m stuck with a higher bill and I really wish I would’ve stayed with my previous carrier. Would never recommend FirstNet to anyone. -- sarahp623, 2023-08-01 ### *---- "Useless app…. Just use internet browser" This app is beyond useless. Literally everything you click on takes you to the internet browser. There’s no reason for this app at all. -- Castor_2.0, 2023-07-09 ### *---- "App is trash" The app is overall low budget it doesn't have any features like you would in the AT&T app which I don't understand why you can't just merge with them to make it easy for customers to pay and purchase items instead of having to open a browser link anytime you click on something!!!! -- Richyano, 2023-04-27 ### *---- "App doesn’t work" I don’t know what’s wrong with the app but it use to work and now I can’t log in anymore. I deleted the app and redownloaded it. But still no good. When I put in my username and password the continue button is not lite up to continue to the next page. This had been going on for several months. The developers obviously don’t care about us as customers. I always have to call the number to pay my bill. -- chrisb826, 2023-03-28 ### **--- "Clunky and malfunctioning" This app used to work, albeit poorly. Now it doesn’t even launch after entering login info. As in the “continue” button doesn’t turn active, so that you cannot get into the app to pay bills or check account status. Disappointing. -- fausto coppi, 2023-03-09 ### *---- "La peor aplicación" Su aplicación para gestionar pagos es lo peor que he visto en mi vida. Gracias a Dios en un par de meses ya no estaré con ustedes pasando tanta dificultad para pagar su mensualidad. Deben hacerle la vida más fácil a los usuarios, ya que somos quienes les pagamos a ustedes. -- Boricua-Edwin, 2023-02-21 ### *---- "NOOOO!!!!" Where do I start. This app is HORRIBLE!!! It never works. I can’t even log in to see anything. AT&T is WAY BETTER. The developers of this app are just plain PATHETICALLY LAZY!!! This is the main reason why I am going to switch back to AT&T. Firstnet need to focus on this app and make it better. I went on my laptop and guess what… yep…. Same dang thing. Slow, not responsive and utterly a pure waste of time. I had to leave Atleast (1) star but I really don’t want to. This app needs negative stars because I absolutely HATE CANT STAND DESPISE THIS stupid app!!! Have to call in to pay the bill. Don’t even bother with this app people. -- Angel'sEMS, 2023-02-09 ### *---- "Horrendous!!" This is, by far, the worst app I have ever attempted using. I use the word “attempted” intentionally because the app only sometimes works. This is what we deal with as first responders?? This is supposed to be a perk?? What a joke. I can’t get their website to work half the time and the app usually never works. This looks like it was created in a Kindergarten classroom. I will be going back to Verizon for this reason alone. AT&T, keep your garbage. You should be ashamed to put such a horrendous “product” out. -- GAEresearcher, 2023-02-06 ### *---- "Absolute Disappointment" By far one of the worse apps I’ve ever used. As soon as you log in it takes you directly to Safari as soon as you click on anything. The system is slow, doesn’t work half the time and basically requires you to sit on hold for hours at a time to change simple things that the most basic apps can do. It’s sad to see that this is the service that is provided for first responders and military. -- Will263998520, 2023-01-22 ### *---- "Worthless…." This app is worthless for about 90% of users. The only thing it’s good for, half of the time, is redirecting you to web based sites. It seems there is nothing you can do directly from the app, granted I use it mostly for pay my bill. But as I stated before half the time I can’t even do that. -- Whodi87, 2023-01-13 [View all FirstNet Assist reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## FirstNet Assist Discovered Keywords - response - firstnet assist --- ## About AppTail [AppTail](https://apptail.io/de) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io/de) - [Top Charts](https://apptail.io/de/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io/de) - Mobile App Intelligence Platform*