FitGrid: Fitness Class App

Happy with the ease of using this app.

It might be good for people who want a fitness social media app - as for a simple way to schedule fitness classes, I found it way too invasive, too much personal info requested, too many emails, too many reminders of inviting friends to class with you, etc. You also have to “request” to delete your account rather than being able to simply delete it. It’s been several days since I asked to delete my account and they still haven’t approved it.

So fast and easy to see who’s in the class and how filled up it is!! Love the app!

The casual, over-familiar, social attitude of this app bleeds directly into the core user experience, and is worse for it. Notifications are barely modifiable for any function other than friends reserving classes (??), cannot disable goals tracking, the only account setting is…deleting the account, and the feedback option is a thumbs up/down button that doesn’t redirect to App Store (or any quantifiable feedback channel). Additionally, the search function is busted. I can search for a specific gym and find it in the search suggestion list, but selecting that gym does not take me to the gym’s page, and the gym will then not populate in the search results. So, core functionality: also not great. Willing to avoid gyms that prefer this app for scheduling 👎

Enjoy using the app and see my classmates in one place

I foolishly signed up because our gym was testing it out and absolutely regret it (And our gym quickly abandoned it when they had bad customer service interactions). They ask for way too much personal information. And then if you want to delete your account/information, they claim it can take 10-45 days; but even after that, I never got confirmation about them deleting it. Absolutely horrible and can only hope they’re not out there selling users’ private information.

This app is so easy to use . I love it

I couldn’t get past the opening questions on this app because it doesn’t allow you to opt out of any of them or choose “other” and type in your own response. For example I have more then 3 injuries and some of mine are not listed but the app only lets you choose 3 from a very short list. I also don’t want to share what I do for a living, nor should I have to in the scope of this app, plus I have 2 careers and there’s again not an option for selecting multiple or typing in your own response. I don’t see how their “AI” System will be able to help anyone with such limited choices. Poorly designed and trying to put everyone in a box.

This app will constantly toggle on notifications that I have toggled off. The only solution is to turn off notifications for the app on your phone’s settings. EXTREMELY ANNOYING.

I attempted to sign up and the app sign up process will it let you paste into their fields or use the suggest password from a password tool or iPhone suggestion. It’s a terrible CX. I decided not to use it for the Trufusion gym. It also has some security issues. It forces a user inputted login vs using Google or Apple secure oAuth. It’s terrible CX too.