FITNESS SF

I’ve been a member for 10years and was never given a username or password and there is no option to create one on the app.

I’d be embarrassed to release such a junky app.

App requires a pass word change EVERY month!!! Not even my bank app requires that. Very disruptive to arrive at the gym and can’t check in because I have to change the password yet again. And when a password change is required, the app won’t accept the paste from a password manager. Grrrrrr

Just don’t even provide an app if it’s this bad. I love this gym, and the only thing I used the app for was Apple Wallet integration to check in. Now I have to clumsily thumb through different tabs and sign in on EVERY tab. I’ll uninstall for now and 🤞🏼 for at least an apple wallet integration to come back in a few months. Also, these 5 star reviews are utter nonsense.

So, I’m pretty sure 80% of people that go here work at a tech company including me, and this app is embarrassingly bad given those circumstances. The default filter for searching classes is Monday rather than contextual to what day you’re searching on. 2. Filtering between locations, classes, everything is hard. I liked the old app better. The last issue is the biggest one- every time I log in- it makes me change the password to a new one. WTH. Please make this simpler to use, do some usability testing, hell I’ll do it for you and redesign the app for free membership. Some primary nice to haves is being able to favorite classes and save them or add them to my calendar. I go to a couple of different locations, so being able to save them, and add them to my calendar would be dope.

There is no reason I should have to sign in to this app at all other than to view payment info. It doesn’t save any personal info, like preferred gym, or even display the correct day in the schedule. It just shows the schedule from Monday each time. It seems so lazy on the part of the developer to not even get the current day and display that days schedule. Why does my password have to be so long and have to change constantly? Why do I have to login if I switch to another app for a moment? So many whys...

Keeps requiring me to enter my password every time despite click yes for facial recognition. Doesn’t show scheduled personal training sessions. Please fix.

Once you close the app it forgets your information. When you enter your password and login information it forgets them and says that they’re not valid. The only way to get back into the app is to delete it and download it again

So not only do I have to log into my account securely every time I want to check in, but I also am required to change my password every few months? It’s a damned gym membership app. Stop the madness.

The old app looks like it belongs in the 80’s. But at least it works. The new one is buggy, logs out every time I close it. It’s awful.