Frenzy Islands 1

上次叫已經比個外賣員取消訂單，一個電話都唔打嚟唔sd訊息。 今次遲左成25分鐘，一直冇車手接單，唔比人取消，一定要人等。遲到食飯時間都過，啲野食都冇時間食，浪費左$142。 搵消委會同foodpanda傾，foodpanda夠膽死叫我一係就收$45優惠卷，一係就咩都冇，死唔肯退錢，仲惡過黑社會

叫咗嘢成個鐘先同你講取消但完全冇賠償機制，而且少咗好多可以叫嘅餐廳同優惠，到期一定唔會再俾錢做會員。

其實foodpanda比起其他平台真係有啲貴，好就好在佢有得俾cash，而其他平台冇，但係真係貴到…

This is the first time I use this app, and I don’t know some functions how to use, resulting in no refund after paying more. Can your software not be so unfriendly?

Waiting for almost two hours as the delivery time keep getting extended. Hard to get someone to help and chat as it is intentionally hidden Helpdesk promised to have the food delivered by 11 but the restaurant itself is already closed! What a joke. Better to use Deliveroo or Keeta. Avoid Food Panda at all cost!

After enter coupon, disappear from my account and limit to enter again. WTF🤷🏿‍♂️ I never use coupon but tell me use reached limit

客服一直重複同幾句，根本無心幫我，亦無第一時間提出賠償，一點都不專業。而平台不保障消費者的感受和購物體驗，只保障自己和商家，用錯優惠券蝕左50幾但剛剛下單就唔比退。foodpanda服務好差，差過淘寶好多，怪唔得個個要返大陸食野。應該比消費者在5分鐘之內可以選擇取消訂單並退款退優惠券，而唔係一有生意做，商家開始整，就話唔比退啦。即使平台話賠$25優惠券都完全唔夠cover我的損失，非常差的體驗，對foodpanda好失望。

完全對消費者沒有保障,已delete app, 永不再用. 給你一星已經俾多你, 騙子!

垃圾

解決方法 回答方式一模一樣 一副事不關己嘅態度 我唔接受解決方式就直接關閉對話 垃圾平台 等住俾keeta完全取代