Frontier Airlines

This airline is rude and full of hidden rip off fees. Whatever you think you are saving, you are not. You will have your family forcefully separated on international flights, forced to pay for priority check in or risk not even flying, pay for every bag at rip off prices with a frontier baggage checker upon boarding who will force people to pay extra or face not flying, no food included and if you do pay it’s the worst food on board literally enough to make you sick, if you don’t pay for drinks you get a cup of toilet water from the aircraft hold - I kid you not. If you stand up at any point they will force you to sit down. The staff will look at you, smile and then do the opposite. I can’t begin to tell you how bad this airline is.

This airline is rude and full of hidden rip off fees. Whatever you think you are saving, you are not. You will have your family forcefully separated on international flights, forced to pay for priority check in or risk not even flying, pay for every bag at rip off prices with a frontier baggage checker upon boarding who will force people to pay extra or face not flying, no food included and if you do pay it’s the worst food on board literally enough to make you sick, if you don’t pay for drinks you get a cup of toilet water from the aircraft hold - I kid you not. If you stand up at any point they will force you to sit down. The staff will look at you, smile and then do the opposite. I can’t begin to tell you how bad this airline is.

App just wont open, the logo pops up, then the first page and gone in a flash, tried deleting and redownloading but nothing

First Time Frontier Airline user and i am very impressed. Flights on time and comfortable and prices very reasonable. Will definitely be using again when I have to travel in the states.

Did my flight even complete!!!

Based on my experience, the company is rather substandard. I tried to use a flight credit and use the Frontier app to book a new flight, as instructed, and then looked for the place where I could enter in my existing confirmation number. Unfortunately, there is no place for the existing confirmation number to be entered at checkout, as instructed, so even though I’m hoping the next screen will have a place to enter the information, I ended up purchasing the ticket without being afforded the opportunity to put in the existing confirmation number for a credit. Furthermore, everything seems to be an add-on/up charge. I understand trying to maximize profits, but everything you do, has a cost. If you check in at the airport, there is a cost. If you want to bring in anything but yourself, there is a charge. If you want to get up to go to the washroom, I’m sure there’s a charge. If you want to think about asking a flight attendant, whether there’s anything they can do for you, I’m sure there’s a charge. My point is that a $200 flight becomes a $700 endeavor. The concept of bait and switch is quite prevalent.

My flight was delayed for 4 hours never told us why, idid get like 5 emails changing the time of the flight up and down,there where people 2 days at San juan airpot with cancelled flights others getting there and then they told there flight was cancelled come back in 2 days to see if they can put them on a flight.I got $75 credit to b use in 3 month but not everybody can have a trip so fast when for me it takes a year to plan not so happy with this because i lost extra money just waiting 4 hours at the airport they shoud give at least 1 year to use that credit,flight was good the seats are terrible

Beware! Nightmare awaits!

We completely understood the charge for oversized bags. When we flew out of Trenton with our carry on bags there was no problem. We put them all under our seats. On our return trip through Orlando they decided to make us fit our bags in the ridiculously undersized measure box. This was a clear opportunity for her to earn the extra $50 for a bag. Our bags were actually smaller coming home. They’ll do anything to grab an extra buck. Serves me right for trusting a cheap airline.

The Frontier website is hit or miss. It is usually very frustrating, but shockingly it worked well today. Hopefully all of the system conversions, updates, etc are finally done. I feel like I have been fighting the website for years.