FRSTPLACE

It’s so annoying because this app has so much potential to be great

The app continues to crash so I’ve had to pay for a different workout app which is super sad because I loved using this app until it started crashing….

Is there any way to get my money back?!! I paid for both the gym and at home plan, but the app won’t open. Every time I try opening it says “unexpected error occurred…apologies the app will close now. Please restart the app.” And once I restart it, same thing occurs. I’ve even tried deleting/downloading the app and restarting my phone - nothing. I feel like this was a waste of money mainly because I can’t open the app. Even when I was able to, the app itself was extremely slow.

Paid for two separate workouts and the app doesn’t work and no help from support If the app ever works maybe I’ll change my rating

It literally keeps crashing on me and this wouldn’t be the first time I contact support

frstplace? they should call this app KNOW YOUR PLACE. jordyn baby you have no business making an app like this it honestly looks bad. the fact that you’re charging for fitness advice is a worse look than travis scott charging for concert tix in the near future. omg i’m secondhand embarrassed.

I love the look and setup for the App. As it stands right now it’s glitchy. The meal menu is stuck on Vegan no matter which one you choose and it’s slow to respond. Hopefully they get these bugs worked out because it has great potential. It’s an App I can see actually work for me. I hope they one day make it to where you can create your own workout plan. Like take individual exercises that she does and build them together how you’d like!

First off I want to say the workouts are great. But the app and the customer service are GARBAGE. The app never works and you can’t access the workouts through the web browser so basically you pay for a service you’re not getting. And customer service is ZERO help. All they do is ask for screen recordings and have no solution. Do not waste your time and money. It was great while it lasted , but that wasn’t very long :(

I wanted to like this app I wanted to like the workouts but it doesn’t work you contact customer service they are literally no help so you’re paying for workouts that you can’t even use after you try to go back and redo a work out it won’t let you go past the first two sets. Also on my app week one is unavailable to use and I’ve reached out to customer service numerous times and they just kept telling me to send pictures of what I’m seeing on the app and we’re literally no help so I spent my money on two separate workouts on the app and I can’t use either of them very disappointing

I have two plans and I used to be able to go through them interchangeably before the app - I got the home and the gym workouts that she first put out and on days that I don’t go to the gym, I like to do the home workouts but the app will not let me go in and out of each guide I hope that this changes