Fuze Mobile

This app is bad, dont let them fool you. My company utilizes this app and it always has issues.

Super slow and delayed with answering /receiving calls. Sometimes you completely miss the call because of the delay. It also is bad with sending notifications (even if it has permission). When you’re calling or answering, the call screen takes forever to pull up resulting in an awkward answering process. I used to have a Microsoft Teams phone extension for work and that was much better but my new company uses this for some reason. Preferred Teams!!

Buggy, bloated, sluggish, obnoxious, and poorly supported.

This app absolutely never gives me call notifications. All I get are missed call notifications AFTER the caller already hung up. What is the point of a phone app that does not send call notifications to your phone? I don’t get it.

I downloaded the app due to the web not working. Deleted same day and following day calls from work are still coming through my cellphone even after I deleted the app!! I need this fixed!

This app worked great for years. Now it takes 18 to 30 seconds to connect a call when one comes in. That’s 18 - 30 seconds after you tap to answer. Too long. I’ve tried resetting the app. Deleted and downloaded new. Checked all settings. My IT will not help with the mobile app and Fuze will not help because it’s an enterprise account.

Unable to change ringtone to a louder ringtone for a louder environment. Custom importable ringtones by MP3 would be an amazing update

Sometimes the app will be unable to place calls unless you restart the phone. You are unable to change the very quiet single Fuze ringtone, needs import custom ringtone option and louder stock ringtones.

Since updating to ios 16, the fuze app is slow to pick up calls, dial out calls, and people think you are talking but takes forever for the phone to connect on my end which makes them think you are not talking. Lot of time wasted having to call back people multiple times.

This app does not work well. Your voice is not easily heard on the receiving end. This app only works if you are communicating on speaker. It sounds like you are driving or there is wind in the background. Also the app does not have a texting feature for numbers outside of the network. Save your money and your time