Zero customer service support
No customer support and missing items in order
Ja, Getir ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Die Getir-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
Getir ist kostenlos.
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4.65 von 5
194 Bewertungen in Irland
No customer support and missing items in order
The orders consistently take longer than the ETA to deliver. They say 10 minutes and take 1 hour. I live in the centre of Berlin. Ridiculous.
Your order might arrive, it might not. If it doesn’t expect Getir to do nothing about it, they really are terrible.
You never know if food will arrive or not. Randomly orders disappear from app but payment is still pending. I needed to froze my card to prevent payment. Customer support doesn’t help, it’s most useless support i ever talked with.
Promotion was applied but got charged more than I should have. Support said that they’re “warehouse was too busy and couldn’t apply the promotion” I’m not really sure what they meant but they avoided the issue and haven’t responded to follow up messages. I wouldn’t recommend
Just send you automated messages instead of actually helping
I didn’t get my order and what’s worse is they just don’t solve the issue with customer support. Only thing they say the courier is on the way. After 2 hours, there is no customer support available as well and no order arrived. This is called being smart thieves 🤮
I have placed two orders and had issues with both. Placed a food order 70mins ago. Nothing arrived yet. Another grocery order was missing something and tried to cancel and place a new order, no answer. Worst order experience in Turkey. Sorry but you have no luck abroad.
Siparişi yanlış konuma verdim ve verdikten 5 sn ye sonra fark ettim. İptal etmek için 1 saat ugrastım. Restoranla görüşmemiz lazım dediler. Restoranda telefonu açmadı olan tüketiciye oldu rezil bir uygulamasınız. Ve siparişimi başkası yedi ben ücretini ödedim. Uygulama 5 yıldır telefonumdaydı hesabımı sildim kaldırdım. Böyle saçma bir yemek sipariş uygulamasıyla ile karşılaşmadım hiç. Rezilsiniz
Kapımı çalmadan sokağıma girmeden geldik yoktunuz diye sms atıp paramıza çöküyorlar hırsızlıktan başka birşey değil bu bu uygulama tamamen berbat ve rezil bir uygulama paranıza yazık sakın aldanıp sipariş vermeyin
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Top Kostenlos
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8
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Top Kostenlos
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35
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Top Kostenlos
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47
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Top Kostenlos
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77
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Top Kostenlos
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91
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