GoCOS!

Tried to submit a report but get a million errors . App doesn't work had to call in my complaint.

It says I already have an account but never sends me the reset password email!!! I can’t even use it! Tried multiple times!

Even when the username is entered along with the email address the program kept saying that they weren't

My last 4 requests over the last year follow this pattern. 1. Open a ticket in app and supply all requested details. 2. A day later the city marks the ticket as in progress. 3. About a week later the city marks the ticket as complete; however, the reported issue is not fixed.

Does not work on iPhone 6s Plus anymore. Crashes when trying to login to my account.

Can’t even use it

Can’t use it because it doesn’t work with current iOS version

This app doesn’t work with iOS 14. It boots me out as soon as I open it.

Poorly designed and very cumbersome

Why would you replace a working website & app with something that’s broken. Hello, good software testing has long been a required practice - use it! If I want to report a pothole on Austin Bluffs and the icon is on Austin Bluffs, why is your app (and website) selecting a side street instead that is not maintained by the city? Do I need to contact the Mayor to get repaired?