Greater Anglia Train Tickets

Easy to use app. It helps me navigate my second home effortlessly. When I fly into STN, I don’t need to rent a car or pay for expensive parking. Even if I spend months in the States, I can still purchase my UK essentials such as train ticketshassle-free. Highly recommend for frequent travelers or any traveler visiting or living in the UK.

I was waiting for the machine to buy a ticket and saw an advertisement on machine that stated it would be faster with the app and I could just buy ticket and “tap and go”. So I downloaded the app, which required I register before purchase (time) and then bought my ticket to Victoria station. Easy enough except instead of a scannable QR or bar code it gave me numbers with which I had to then go to a machine and print out my tickets (time). At the ticket machine it required me to insert my credit card (time) and then enter the code (time). Needless to say, all that extra time made me miss my train by 1 minute. Now have to wait 30 mins for next train (they advertise a train every 15 minutes but not all go to London City I guess). On top of that, I then have to transfer to the blue line (ticket is valid) which there was no mention of until I spoke to an attendant (it’s logical just wasn’t obvious when reading the advertisements). Overall - App good. Advertisements misleading.

Tourist from the US — this is the easiest and cheapest way to buy tickets (especially if you buy a Railcard).

Easy and seamless booking experience!

User friendly Refund for rail strike cancellation of original tickets was touch if the phone Rescheduling trip was seamless America should be so organised

Only says “we are experiencing a few issues”, even though I can log in online. No way to view my mobile tickets without logging into the app!

Fantastic get your tickets on the go ! Check time tables, choose your train and there’s the live feed with times and destinations. Nothing can be easy to use , pay with a card , PayPal or Apple Pay and the other platform! Been using this app since it has come out fantastic , gets updated along the way as well.

Very clear for ticket and travel options, easy to set up account and book tickets

I’ve been using the app for a while now and since replacing the GA card that you had to tap in and out and load your season tickets or daily ones on which I use more, this has changed my life ! It’s straight forward to just load your travel time and ticket including any national rail cards and just like that it’s done and stored for you. I also claim my journeys for work so you can get a receipt downloaded for that as well as the emails. I have found all the information in one place and live feeds have also helped me prepare for any worst case scenarios! There has been some cliches but then it’s expected with any technology but it doesn’t last long. And if you can’t access your ticket on the app you have the emails with the QR code for your journey. I use the trains all the time and so glad this has helped with commuting.

Great app. It’s responsive and does the job. I hate that have to call and speak to someone to process a refund for unused tickets ESPECIALLY since the button to process refund is right there.