Feedback on backend functionality
I would like to share my feedback regarding the app's backend functionality. I used to link daily activity from strava app to HDOR app. One day I changed my privacy status of activities from ‘everyone’ to ‘only me,’ in STRAVA app due to which all activities get unlinked and removed from HDOR app which is expected. However, changing the status back from ‘only me’ to ‘everyone’ does not re-link the activities. I contacted support team and also was ready to provide all the activities link and info but they said that they can update only limited number of days from backend. I understand that end users may not have the option to link all activities manually, but the support team should be provided with the necessary tools to manage these functionalities from the backend. What I feel is that HDOR app must take care of mapping of data activities between Strava and HDOR properly. If unlinking can reflect correctly, linking should also be equally effective. On a positive note, I have thoroughly enjoyed using the app for my daily running. It has had a significantly positive impact on my health and well-being. Unfortunately, my experience with this aspect of the app was not satisfactory. As a computer engineer , I believe these basic functionalities should be covered during app development.