---
title: "HK Alexa Setup - Bewertungen, Einnahmen und Downloads in Vereinigte Staaten | Apple App Store"
description: "The HK Alexa Setup app works with Harman Kardon Allure, Harman Kardon Allure Portable, Harman Kardon Astra. Use the HK Alexa Setup app to set up the speaker and configuration."
---

# HK Alexa Setup — Vereinigte Staaten

![HK Alexa Setup App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/82/39/24/82392400-faca-b5aa-98aa-22e55a5d5f4c/HamanHK-AppIcon-1x_U007emarketing-0-6-0-0-85-220.png/434x0w.png)

**Developer:** [Harman International Industries](https://apptail.io/de/developer/harman-international-industries-gHt) (Vereinigte Staaten)
**Category:** Music
**Rating:** 1.9/5 (150 ratings)
**Price:** Free
**Bundle ID:** com.harmankardon.hkalexasetup
**Store:** Apple App Store
**Country:** Vereinigte Staaten
**Version:** 3.5.3 (released 2021-12-17)
**Original Release:** 2017-11-07
**Languages:** English, French, German, Italian, Japanese, Korean, Russian, Chinese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1263357820)
**AppTail Page:** [https://apptail.io/de/app/hk-alexa-setup-eCm/united-states](https://apptail.io/de/app/hk-alexa-setup-eCm/united-states)

## HK Alexa Setup Description
The HK Alexa Setup app works with Harman Kardon Allure, Harman Kardon Allure Portable, Harman Kardon Astra. Use the HK Alexa Setup app to set up the speaker and configuration.

## HK Alexa Setup Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ed/ac/df/edacdf15-25f9-6e3b-8fab-446f510ebd81/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/cb/23/2b/cb232bbd-567a-b6bc-5e54-258609547747/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/35/fe/23/35fe234f-51f2-cbb6-8ecc-799b5254f32b/pr_source.png/1242x2688.png)

## HK Alexa Setup Rating Breakdown in Vereinigte Staaten
- 5 stars: 23 (15%)
- 4 stars: 3 (2%)
- 3 stars: 9 (6%)
- 2 stars: 16 (11%)
- 1 stars: 99 (66%)

## HK Alexa Setup Reviews in Vereinigte Staaten

### *---- "Why does this app even exist?"
It might work if I could just use the Alexa app for setup. But connection fails every-time. No Alexa, can’t turn off lighting or play connect by Bluetooth. Should have opened the box years ago. Now it’s a brick.
-- Khalas, 2025-09-01

### *---- "App is basically useless and makes the product a paper weight"
The app doesn’t let you connect to amazon making it an expensive speaker that needs to be constantly charged worst purchase not worth the trouble even if its free
-- o.k.g, 2025-08-28

### *---- "Fail at linking Acc"
I’ve restarted the app and even tried re downloading it multiple times but every time I try and link an amazon account it just says failed. I’m not able to use my HK Allure at all now and it’s just a big paper weight without a linked amazing acc.
-- XedzDead, 2025-08-24

### ***-- "A luxury product"
Now my machine is useless.

Edit: I bought my speaker used on eBay, it worked fine for like two years, now Alexa doesn’t work and every time I try to set it up after a factory reset, it takes me to the screen where I connect to Alexa, and it fails. I don’t know if you people have some problem with Jeff Bezos or something…
-- Hayoureit, 2025-06-28

### *---- "Una porqueria"
No han hecho ninguna actualización y ahora mi bocina tan cara es un pisa papeles. No puedo conectarla a mi red WiFi y tampoco a Alexa y/o Amazon
-- TexasRanger2102, 2025-06-14

### *---- "Hackers"
Hackers are using the software for invasion of privacy and illegal recording
-- Truthtxhtxstx, 2025-03-15

### *---- "Never Gift Alexa Astra"
Received as a gift, unfortunately the HK Alexa Setup app doesn’t work. It just hung at the screen suggesting Enable WIFI network despite WiFi already unable and active.
-- Yougal, 2024-12-31

### ***** "Love the app"
Yes
-- Poorscratcher, 2024-02-07

### *---- "No settings?.."
Tried changing my name.. can’t find the settings 😑.. Alexa is no help on that.
-- U.N.F.C., 2023-06-09

### ***** "App is Fine , Need Factory Reset"
This app does the job fine. If you’re HBO g problems connecting the speaker to WiFi to the speaker using the App, you’ll simply need to reset by using a small pin to press the button next to where the power plug is inserted into the device. I learned this from Mario at Hk support who was an absolute stud trouble shooter!
-- Fili Pinot Noir, 2022-01-23

### **--- "App needs work"
I recently upgraded my routers. I have HK Alure portables that have worked fine for years. But after my new network was in place one would not connect. After a lot of troubleshooting I reset it to factory. Only to discover that the app had not been updated for two years and would freeze during Wi-Fi setup. I bought a HomePod Mini.

Then I see that the app was updated just days ago. So I try again. You get to the step where it says connecting to Wi-Fi and checking for update and it fails. But it didn’t fail. Whose stupid idea was it to make that a single step! What failed was likely the connection to check for updates as the Alure portable has been discontinued. My firewall shows both Alure devices on wi-if. And The app shows both devices and I was able to re-register with Alexa. 

Unless you are totally discontinuing support for the Alure portable then that step needs to be split. Otherwise remove the Alure portable from the app. I give this 2 stars because my skills got this to work despite poor app design.
-- rdolivaw, 2021-12-22

### *---- "Worst setup, impossible to use"
Have been trying to connect this allure for three hours!!! This company is ripe for a class action lawsuit, how can you sell a product that does NOT WORK!!! Going to return it, and buy something like a JBL that has what’s called a SEAMLESS user interface, BEWARE, if you buy the allure, you will never hear a note of music playing from it because the app will not connect to ANY network.
-- JasoNomoSan, 2021-09-03

### *---- "Smh"
Worst speaker ever!! Always have a hard time connecting. I have to redownload the app every single time. After having it over 2 yrs now it won’t connect at all.
-- Melycookie, 2021-03-25

### *---- "Frustrating"
What a shame. It could be great but it is horrible. The most frustrating apps I have to deal with. It simply does not work 99% of the time. I should have read the reviews here before buying an Harmon Kardon Alexa speaker now I’m screwed.
-- Mari.Albuq, 2021-01-28

### *---- "Worst app everrrrrrrrrr"
Do not bother. But a speaker that connects to your phone; not Alexa this app does not work and I am disappointed with all these negative review they did not attempt to fix it. 👎🏻
-- JQ Essence, 2020-12-15

### *---- "HK Astra - A year of frustration"
This speaker has been a pain in my side for a year.  Often looses connection.  The latest...I cannot get it to pair with my new iPhone 12.  I’m ready to throw it in the trash!  Not worth the aggravation anymore.
-- abwhite86, 2020-12-07

### *---- "Awful"
Awful app. And, unfortunately, leads HK Astra to be nothing more than an overpriced Bluetooth speaker.  No help. No customer support.  Just the same error message through the App.
-- PDiddyS, 2020-11-27

### ***** "Great speaker"
Please fix the screen size on app to fit for iphone xsmas and other larger iphone screens
-- ahmetooo, 2020-09-10

### *---- "Doesn’t work"
Won’t connect to my WiFi, or Alexa.
-- bringeroflyte, 2020-08-27

### *---- "1.8 stars overly generous."
Well, I’m another victim of the “ soundless” speaker. It could be used during Halloween to add a spooky fee to a haunted house. The app won’t upload to my phone, it turns on but that’s about it! As I said, makes no sound, nor connects to anything.  I want my money back. I may be reaching out to Consumer Affairs and find out if this Allure speaker qualifies for a recall as many consumers complain about the same thing. Wish Hartman Kardon /JBL or whoever is responsible to reach out to consumers and set things right.
-- Unosuave, 2020-07-26

[View all HK Alexa Setup reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## HK Alexa Setup Available In
- [Vereinigte Staaten](https://apptail.io/de/app/hk-alexa-setup-eCm/united-states)
- [Kanada](https://apptail.io/de/app/hk-alexa-setup-eCm/canada)
- [Mexiko](https://apptail.io/de/app/hk-alexa-setup-eCm/mexico)
- [Deutschland](https://apptail.io/de/app/hk-alexa-setup-eCm/germany)
- [Indien](https://apptail.io/de/app/hk-alexa-setup-eCm/india)
- [Japan](https://apptail.io/de/app/hk-alexa-setup-eCm/japan)
- [Vereinigtes Königreich](https://apptail.io/de/app/hk-alexa-setup-eCm/united-kingdom)
- [Italien](https://apptail.io/de/app/hk-alexa-setup-eCm/italy)
- [Frankreich](https://apptail.io/de/app/hk-alexa-setup-eCm/france)
- [Australien](https://apptail.io/de/app/hk-alexa-setup-eCm/australia)
- [Österreich](https://apptail.io/de/app/hk-alexa-setup-eCm/austria)
- [Neuseeland](https://apptail.io/de/app/hk-alexa-setup-eCm/new-zealand)
- [Spanien](https://apptail.io/de/app/hk-alexa-setup-eCm/spain)
- [Niederlande](https://apptail.io/de/app/hk-alexa-setup-eCm/netherlands)
- [Irland](https://apptail.io/de/app/hk-alexa-setup-eCm/ireland)
- [Russland](https://apptail.io/de/app/hk-alexa-setup-eCm/russia)
- [Südkorea](https://apptail.io/de/app/hk-alexa-setup-eCm/south-korea)

---

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