HKTaxi - Taxi Hailing App

Matching taxis is nearly impossible without bribing yourself a higher rank. Same as Didi where drivers just wait for desperate clients to start adding money. Function should be removed to align with ethical services like Uber and Grab.

You can never get a cab unless you choose to add an additional tip of 30HKD or above. Can only dream to get a cab without tipping. Outrageous and robs people when they’re at need.

Better not to use this app, if you pay with cash, “English-speaking” driver won’t know a word, double price without a reason and won’t arrive at the correct spot. Customer support is non-existent. Use Uber, not this scammers.

I received a Network Error while using this app twice in the past few days. Each time I checked recent orders, it was empty until a taxi picked up my order. Then I would have one picked up order and a second order in progress. I just cancel the order in progress and all is fine. Not sure if this is related to a recent app update. I’ve been using this app for several years. Overall, I love this app. Especially during the pandemic when people worry about handling cash that may be be tainted with the virus. I also don’t have to check whether I have enough cash or carry around odd change. I’m usually careful not to hail a taxi since I want to pay via the HK Taxi app and not every taxi driver may use it. Recently my spouse hailed one while I was still opening the app. Luckily, our taxi uses the app, so I used the Pay for Street Hail option. It was super easy and fast! Thanks for such a great app and very good whatsapp support.

After HKTaxi was bought by Uber, they removed the driver location maps for no apparent reason. Bring back the map, and this app gets five stars.

It’s amazing

Taxi had advertised app inside with stickers etc but when it came to pay using the app the taxi driver said he couldn’t accept .

I never have enough cash in me and I love that I can always find a taxi easily and payment goes on my credit card. It’s easy to set this up in the app. I also love that you can chose to hire eco friendly taxis. Sometimes the wait is longer but it’s worth it when Il not in a rush. I can also choose an English speaking driver which also helps as my Cantonese isn’t great.

Originally, this app was a terrible offering... but it is finally up to a level comparable with Uber. However, it would be complete if it could offer an estimated arrival time for the taxi to pick you up. It’s almost as convenient as Uber... almost.

Taxis are much cheaper than Uber, but if you are just visiting and don’t have a Hong Kong number, you can’t sign up and use the app. This app is useless if you aren’t from Hong Kong or a long term resident.