HonySmart

I really love how it cleans and can move around everything but the app I can’t seem to get virtual wall to work. Was unable to find anything in the app on it and google search is where I found what I should be looking for. 3 starts for what the app can do minus two because I can’t keep the vac out my hall smh..

Don’t fix if it’s not broken. Without smart cleaning it’s useless and annoying.

G20 smart mode no longer works and cant find charger.

运行开始，总体登录，联接Wi-Fi顺利，手控设计程序操作良好，唯一问题：既是写明＂中国制造＂为何说明书，没有中文？

This app was perfect when I first installed it. Problems arose as updates happened. First it wouldn't use the map made for sweeping. Then it kept making New maps, and they were off. That means they map wasn't how the rooms were. Then it wouldn't allow me to choose the maps that were finnally corrected. Now the contact supposrt doesn't work. sending request for help through the app are ignored. Now it wont reconnect to the wifi. need password for the vacum

Best overall. I have a shark and a roomba which I regret buying because they keep breaking down. Q6 Pro still actively going strong throughout my home.

I got my robot vacuum from Amazon and have not even had it 20 days and it has stop vacuuming but will mop. It shuts down every time I attempt to use that function. How do you contact anyone for this so called warranty or assistance?

It works great for the sweeping, mopping it misses lots of spots. Perhaps needs a fluffier mop head because it only hits the very middle. Would buy again just for sweeping capabilities.

Just got & will update after a couple of months- but it was a piece of cake to set up & get it started. It’s busily vacuuming & mapping currently. App was quick & EZ!

Overall a bad product in giving clear directions. The first time using the device it said to start it up and it completely didn’t move for the next few hours. After watching people try it and explain how they got it to work, all I was given was that I have to play with the app. Even after trying multiple times of starting it, looking around the app, and pressing all the buttons it just didn’t do anything. It was a complete waste of time as I watch the robot sit in a single spot not being able to do what it was designed to do.