hoppa: Compare & Request Taxis

Shocking service, app and after care. Took my money and confirmed booking, but no driver available to pick me up.. Complaints procedure is a mess, wouldn’t recognise my email address. Now that my complaint has been logged, it will take at least another 14 days for things to be resolved. Believe me, there are better, more professional booking agents out there.. Avoid at all costs. I want my money back immediately. You have every single screenshot and can see that the driver did not turn up, but I am still jumping through hoops to get my money back!!!

Hoppa service and transfers are great. The App is dreadful it’s taken me 25 minutes to book a transfer on the App

Super service

I have used this app twice now on two separate holidays when trying to find and book the most affordable airport transfer options. It has worked flawlessly both times and I will no doubt keep using this great app.

Can only see existing booking made from website. Search and book in App doesn’t work at all

Great

Didn’t turn up after waiting 40minutes had to flag a taxi no reimbursement shocking company 🤬🤬

Has not fixed the problems as I have already reported of the update prior to the most recent. This app worked perfectly before these two recent updates. Problem is as always too much tampering with the app’s supposedly to improve their performance just makes things worse and causes new problems to occur. If I could give this app ZERO I would as it’s just useless

Always use this company for our transfers, always on time and very good transport and friendly drivers.

Good