--- title: "HP Support Assistant - Bewertungen, Einnahmen und Downloads in Vereinigte Staaten | Apple App Store" description: "Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifica" --- # HP Support Assistant — Vereinigte Staaten ![HP Support Assistant App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/c4/45/4c/c4454c71-86f2-dbfa-ba75-10b5689f7dd4/AppIcon-0-0-1x_U007emarketing-0-0-0-7-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png) **Developer:** [HP](https://apptail.io/de/developer/hp-Sjib) (Vereinigte Staaten) **Category:** Utilities **Rating:** 2.2/5 (235 ratings) **Price:** Free **Bundle ID:** com.hp.HPSupportAssistant **Store:** Apple App Store **Country:** Vereinigte Staaten **Version:** 2.2.0.210 (released 2022-08-11) **Original Release:** 2019-06-27 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1421366380) **AppTail Page:** [https://apptail.io/de/app/hp-support-assistant-LkO/united-states](https://apptail.io/de/app/hp-support-assistant-LkO/united-states) ## HP Support Assistant Description Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads ## HP Support Assistant Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/99/ba/ac/99baac32-aa36-713e-0b62-a719a9ced89e/dfa7925d-5726-429b-8a8d-1a8675c957c1_1.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/0a/c4/77/0ac477f2-f03d-5365-8624-4abb419d1b75/14f8e4e5-0a48-4eec-865e-cae66d247199_2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/01/fd/69/01fd69e1-5333-2dbd-509e-26ca50c23d29/43129529-27de-4772-9f0c-5d7c337c271c_3.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/58/11/ce/5811ce88-c2e2-ae47-ce23-926936df7f12/0a2376c4-0aad-4f95-8dc2-34151b692b27_4.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9c/6d/d5/9c6dd547-d8b1-d8ad-5254-e346d35cf791/b6a74922-be60-432d-b08a-a88c10b6b004_5.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/f9/ad/9d/f9ad9df8-5b0d-bca9-ecc8-34aacb9dc417/3161c389-cdfe-426f-96f9-518b2cf1382a_6.png/1242x2688.png) ## HP Support Assistant Rating Breakdown in Vereinigte Staaten - 5 stars: 42 (18%) - 4 stars: 24 (10%) - 3 stars: 13 (6%) - 2 stars: 16 (7%) - 1 stars: 140 (60%) ## HP Support Assistant Reviews in Vereinigte Staaten ### *---- "Does not work" It won’t except the serial number it’s asking for to connect the printer. Fire the staff who made the app or higher more qualified people. Trash waste of my time. -- Perfec543, 2025-02-24 ### *---- "Dumber than rocks" If I came from my app where I was signed in, why do I have to sign in again? And, being that I did sign in again, as requested, why do I have to tell you what product model number I’m here to inquire on; I only have the ONE product, which, frankly, is more than I care to even admit at this point. I’m here for the ONE product I’m signed into; now, can we start there? Your AI is a HUGE waste of my time… running in circles. Please, fix your junk before pushing it on us to use. -- Harrison234, 2024-12-28 ### *---- "Absolute trash" HP has gone the move of subscriptions for everything and your device will no longer work without one. I buy my own ink, but they want me signed up for subscriptions so I can use my device that I’ve already purchased. I’ll be happy when they go out of business. -- jbasin0, 2024-12-14 ### *---- "Doesn’t work" This is the worst app I’ve used in my entire life. Links are bad. Some send you out of the app into a mobile browser. Chatbot AI is so poorly implemented that it can’t even give customized feedback on the very device you’re required to enter in the app, despite it appearing at the top of every new chat. Was this programmed by a college intern? No, a college intern would have gotten this right. Guidance is not helpful for troubleshooting either. In general, HP support is so bad that I’ll never buy their products again. Good luck folks 🫡 -- QueensRez, 2024-11-09 ### *---- "I liked this originally!" However!, it is ridiculous that I’m forced to participate in these ink and paper subscriptions ONLY FROM THE HP INK AND PAPER SUBSCRIPTIONS NO MATTER WHETHER I EVEN USE MY PRINTER FOR MONTHS, ITS NOT LIKE THEY CHARGE FOR WHAT YOU DO USE AND KEEP TRACK FOR ROLLOVERS AND THEN TO ULTIMATELY CHARGE FOR WHAT YOU USE! This is ridiculous and I am not technologically challenged yet I have been having the most horrific experiences for the past 2 months because I moved the printer! I had JUST put in new ink cartridges (all HP!) and yet it said they’d need to be fixed to HP ones. What!? They ARE my HP subscription payed ink cartridges!!! Then the little annoying monitor thing is difficult and bizarre and has been the dumbest setup I’ve ever used! It wouldn’t sign me back in just bc of all these issues after moving it (just down the hall) and wouldn’t hook back up to my WiFi nor let me sign in or anything!!! It also separates you from the app or whatever you are using to annoyingly other dumb websites that don’t help either!!! So annoyed!! GET IT TOGETHER HP AND PRINTERS AND INK AND PAPER AND SUBSCRIPTIONS AND ALL THE ISSUES THAT YOU PROBABLY ANNOY AND FONT READ IF ITS A NEGATIVE REVIEW!!! -- Annabella Groupon Addict, 2024-10-12 ### *---- "Local network hacked" Do not download or buy hp products major security weakness and entry points using local network devices and bonjour handshakes -- Exude da dude, 2024-09-26 ### *---- "Why bother" Total and complete waste of time and effort. I hit the HP website to find out how to connect my existing printer to my new router. Should be easy enough. Found their pitch that told me how easy it would be if I only downloaded their useless app. (They didn’t say it was useless… that’s my word). Anyway, after going through their registration process and finally getting back to my longer-than-necessary project. Problem is that even after all that effort, their waste of electrons couldn’t even identify my relatively new printer. So I scrapped their ineffective solution and connected the old fashioned way. Hey HP, thanks for nothing. -- Mike-stro, 2024-09-26 ### *---- "Trash" No help at all They charge on instaink excuse my speech had a stroke, but anyhow you have to download all these apps for them to take you to a different page and before you know it you have like six or seven pages open maybe more they help they charge you and I have been charged for even the paper that they will not send me. I’ve called the Better Business Bureau on them. I thought that my printer was broken so I went and bought a new one and for two years with the old one. I never got to print for three years now with my new one. I have still not been able to print these people will drive you insane it’s a big money scam. -- birdy12584, 2024-08-09 ### *---- "Can’t even enter serial number" It can find it on HP website but not on app and the message is off the screen on IOS. Completely useless. -- xquinn, 2024-07-16 ### *---- "Moved and changed WiFi" My HP Envy Pro 6475 was working fine and I loved it. I moved into a new apartment complex and my WiFi ad password has changed. Can not get this printer on the new WiFi. I have read the instructions and have been trying for 4 days and NADA. Not happening. I guess I’m going to have to bite the bullet and buy another brand printer. It won’t be an HP. What a waste. -- Chopperkj, 2024-06-16 ### *---- "HP 4100 series" This printer is awful. Changing the ink cartridges is extremely difficult. Access the cartridges is extremely difficult. Only bought it because I have limited space. Every time I try to change the cartridges makes my Blood Pressure go up! This printer should be DISCONTINUED -- Avia305, 2024-05-03 ### *---- "Don’t use" Can’t download printer info. Not worth the hassle -- 2071 Marsidotsi, 2024-04-05 ### *---- "Extra Trash" Wish I could put no stars. Opens to a page that doesn’t move and the only thing that you can do is select the button that says App Store, which brings you right to where you started. -- Danadms, 2024-03-10 ### *---- "Worthless" Doesn’t sync with the other HP apps. Why they would separate the service end of their device management app to a different app is beyond me. Disjointed. Also just doesn’t work -- dbrink12, 2024-02-13 ### *---- "Unresponsive to actually speak to customers!" Had the first year ink covered with my purchase, have been a low user, so didn’t receive new cartridges for several months. When printer started fading, (color ink went first) now can get only pale black ink, been like this for a few months, have requested several times and get no response from virtual response team. I kept trying to get ink sent, jumped through hoops “cleaning” and still get no ink sent. Obviously they do not monitor my machine to see if it is working or they would have sent ink . -- Desertdean, 2024-01-29 ### *---- "Can’t even download the app without a purchase?" This is the 2nd time I’ve bought an Hp printer, but I won’t do it a 3rd time. The first printer I just thought it was broken, it wasn’t really the style I wanted anyway so gave it to a family member. This is the 2nd hp and just like the first, I can’t even successfully download the freaking app. It has taken almost a month and counting! Still no connection. They have the nerve to say too long without a connection will stop it from working period. So I should pack it up and return it right?? I was trying not to get so into apple products, but at least they cater to humans. Not sure what this hp crap is doing!!! I’m extremely livid! My work is piling up on me! -- beachblade, 2024-01-11 ### *---- "System administrator loss" My keep asking me to call a system administrator for help with my password issues it’s been months now i can’t contact them -- wedrogo, 2023-12-26 ### *---- "HP Shame on you" Downloaded this app per HP website to resolve a cartridge issue. No way to resolve using the app other than chat with rep, but connecting to one does not work. When HP printers work, they are the best, when they don’t - it’s a throw away buy another. -- kaffeene, 2023-12-11 ### *---- "Worst Company & products on earth." No exaggeration -- Pt Barnum pants, 2023-12-07 ### *---- "Only works if warranty not expired" Only works if warranty not expired -- binkerman5, 2023-10-05 [View all HP Support Assistant reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## HP Support Assistant Discovered Keywords - hp support assistant - hp instant ink - hp easy start - hp app - hp smart software - hp123 - hp support - hp assistant - hp utility - instant ink ## Apps Similar to HP Support Assistant - [Norton Password Manager](https://apptail.io/de/app/norton-password-manager-ddc/united-states) - [Consumer Reports](https://apptail.io/de/app/consumer-reports-Yld/united-states) - [Tech Coach](https://apptail.io/de/app/tech-coach-iji/united-states) - [InnoCaption: Call Captioning](https://apptail.io/de/app/innocaption-call-captioning-lPU/united-states) - [Protection 360®](https://apptail.io/de/app/protection-360-HQgc/united-states) - [Asurion](https://apptail.io/de/app/asurion-ENjc/united-states) - [T-Mobile Threat Protect](https://apptail.io/de/app/t-mobile-threat-protect-oUlc/united-states) - [Verizon Protect](https://apptail.io/de/app/verizon-protect-KHEc/united-states) - [LogMeIn Rescue Customer](https://apptail.io/de/app/logmein-rescue-customer-XjGc/united-states) - [McAfee Security for T-Mobile](https://apptail.io/de/app/mcafee-security-for-t-mobile-GQgd/united-states) ## HP Support Assistant Available In - [Vereinigte Staaten](https://apptail.io/de/app/hp-support-assistant-LkO/united-states) - [Vereinigtes Königreich](https://apptail.io/de/app/hp-support-assistant-LkO/united-kingdom) - [Indien](https://apptail.io/de/app/hp-support-assistant-LkO/india) - [Australien](https://apptail.io/de/app/hp-support-assistant-LkO/australia) - [Spanien](https://apptail.io/de/app/hp-support-assistant-LkO/spain) - [Mexiko](https://apptail.io/de/app/hp-support-assistant-LkO/mexico) - [Singapur](https://apptail.io/de/app/hp-support-assistant-LkO/singapore) --- ## About AppTail [AppTail](https://apptail.io/de) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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