Account Recovery support
I’ve been using Instagram for years and love the platform, but I’m currently very frustrated. I’ve been locked out of my account and tried multiple times to reset my password, but nothing has worked. I eventually submitted my ID and a verification video as requested — but I’m still waiting for a response. Instagram really needs to improve its account recovery process and response time. For users who rely on the app personally or professionally, being locked out with little to no support is incredibly stressful. I hope my issue is resolved soon, but until then, I can’t give a better rating.