---
title: "JEPCO Customer Services - Bewertungen, Einnahmen und Downloads in Jordanien | Apple App Store"
description: "The JEPCO application presents the following new functionalities:  Inside menu:  - My profile: the customer can update their own profile to allow JEPCO to better serve them.  - Manage multiple custome"
---

# JEPCO Customer Services — Jordanien

![JEPCO Customer Services App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6f/45/23/6f452333-2b15-cb67-9c77-ae781436ae5b/AppIcon-0-0-1x_U007emarketing-0-5-85-220.png/434x0w.png)

**Developer:** [Jordan Electric Power](https://apptail.io/de/developer/jordan-electric-power-NuQd) (Jordanien)
**Category:** Utilities
**Rating:** 3.3/5 (68 ratings)
**Price:** Free
**Bundle ID:** com.jepco.jepco-app
**Store:** Apple App Store
**Country:** Jordanien
**Version:** 5.01 (released 2025-05-15)
**Original Release:** 2018-11-30
**Languages:** English, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/jo/app/app/id1444836536)
**AppTail Page:** [https://apptail.io/de/app/jepco-customer-services-Zvq/jordan](https://apptail.io/de/app/jepco-customer-services-Zvq/jordan)

## JEPCO Customer Services Description
The JEPCO application presents the following new functionalities:

Inside menu:

- My profile: the customer can update their own profile to allow JEPCO to better serve them.

- Manage multiple customer sub-accounts/subscriptions.

- Unsent Self-Readings: The customer can take the readings and save it if there is no or bad Internet signal, later on the customer can submit the readings manually, when the internet is available (within two (2) hours) by pressing the sending button.

- Meter Self-Read Archive: The customer can view up to three (3) previous months/reads images (pervious three (3) months meter pictures and last three (3) readings) of his Meter Self- reading (if the customer used the Meter Self-reading feature in the app)

- Complaints Record: Show all the previous complaints.

- Payments Record: This feature only shows the successful payment via the JEPCO mobile application.



Portal Screen:

- Default meter alias name

- Default meter statistical information, such as:

	. Unpaid Bills,

	. Last Net Consumptions,

	. Next Meter Reading (date)

	. Others….

- Dashboards:

	. Consumption Quantity (KWH)

	. Bills Average (JOD)

- New Connection Req.: Customer can apply for new connection request using this service


- Bottom Menu:

	. Contact us.

	. Notifications: Displays all notifications for registered sub-accounts/subscriptions.

- Favorite services: which include four (4) main services

- Services: Include a menu with all services.


Services Menu:

- Account Statement, this feature is useful for the customer as it can:

	. Choose the required sub-account or subscription

	. Display all the due bills/invoices and total receivable balance

	. The customer can use this feature only in JEPCO branches, by displaying the barcode of the account statement (to go directly to the cashier):

		§ To pay a bill/invoice by pressing on the "single" bill/invoice, which shows the barcode that the JEPCO cashier can read.

		§ Can pay all outstanding bills/invoices by pressing the barcode icon next to the total bills/invoices, which show the barcode that the JEPCO cashier can read.

	. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)

- Bills: This function allows the customer to:

	. Choose the required sub-account or subscription

	. “Refresh” to get last status

	. Get bill/invoice details by clicking on the bill/invoice

	. Use bill/invoice presentment (in the top of details page)

	. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)

- Consumption Calculation, which allows the customer to:

	. Use the consumption calculator (for simulations)

	. Use to "Calculate" for the current (assuming that the consumption is for a month and calculated on the latest tariff)

- Meter Self-reading:

	. This can demonstrate to the customer the following features:

		§ Meter ready to be read

		§ Meter already read in authorized period

		§ What is the next date of meter reading.

	. Allows the customer to take, submit a photos and enter the readings of his meters (for the meters ready to be read and for multi meters in one round), in order to allow JEPCO issue a new Invoices/bills accordingly

- Complaint: This service is used to submit a new complain related to JEPCO Customers, for any issue in services or assets related to JEPCO (which could affect the JEPCO services or electricity power services)

- Payment: Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)


- Branches: Include the contact information and locations of all JEPCO branches.

## JEPCO Customer Services Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/78/a5/48/78a54869-704d-1894-14e5-d30bb4157c77/q1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/36/4a/db/364adbfd-2a46-89ea-a278-4370cc501db9/k11.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/33/6e/94/336e9414-debb-9cc4-46f3-fef53e7bc9d9/t11.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/17/89/85/17898539-cfe2-aeb7-26cb-63d98ba977bc/q5.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/49/6e/92/496e9213-c3b2-8775-3bb7-8d40503e4a12/q6.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d3/39/c1/d339c1db-bd46-9066-ff01-4a41b6af4f6e/0x0ss-6.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/25/48/ff/2548fff8-e1b8-79b9-5514-121f3cd6c872/q7.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fb/44/5b/fb445bd7-be6e-01ec-dc04-b7bc4c343f7e/q8.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d6/28/64/d62864f4-dc17-8a72-c814-9747165754b9/q9.png/1242x2688.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/aa/a4/e3/aaa4e3da-2a85-6ad2-6339-d0c103584b79/q10.png/1242x2688.png)

## JEPCO Customer Services Rating Breakdown in Jordanien
- 5 stars: 31 (46%)
- 4 stars: 8 (12%)
- 3 stars: 3 (4%)
- 2 stars: 5 (7%)
- 1 stars: 21 (31%)

## JEPCO Customer Services Reviews in Jordanien

### *---- "عطل جديد"
للاسف ،،، كل فتره عطل جديد
-- knofal, 2025-08-31

### *---- "برنامج سيء وتعامل سي ء"
خدمات سيئة
-- Free palestine23, 2025-08-11

### *---- "Not working"
For many tries & in different times, app not working & "no internet connection" message appeared even there is internet connection
-- Dirty Double Standards!, 2025-07-30

### ***-- "تطبيق ممتاز ولكن لا يعمل من خارج الاردن"
لا يعمل خارج الاردن
-- Mosa Arabiat, 2025-07-26

### *---- "البرنامج معطل لغاية الآن"
بعد آخر تحديث
-- Ib.salameh, 2025-07-25

### **--- "Not working outside jordan"
The app is stop working from qatar keep telling no internet connection, it started doing that before 3 months , when i was in jordan last week it works normally then stop again when i came back to qatar
-- Fftgyughuygctccgjyrwd, 2025-07-24

### *---- "Mr"
تطبيق سيء جدا وغير فعال وكثير الأعطال
-- rajehalfararjeh, 2025-06-27

### *---- "التطبيق يحتاج تحديث"
لا يقبل الدخول للحساب مسحتو ونزلتو ومسحتو ونزلتو علفاضي
-- Atieh loai, 2025-06-21

### *---- "A disappointment!"
The app is not working on iOS, just a loading screen
-- A17256, 2025-06-16

### *---- "شركة الجبايه الوطنيه"
رسوم وصل التيار فوق ما الواحد ما معه يدفع رسوم وصل كبسه من عندكم ب ٣ مشروع مربح
-- Mahmoud_jitawi, 2025-06-14

### ***** "البرنامج ماعم يفتح"
البرنامج ماعم يفتح
-- براء عس, 2025-06-11

### ***** "خدمات قوية"
خدمات مميزة وسريعة
-- مجدي ايوب, 2025-06-07

### *---- "Always crashing"
Crashing always
-- Wissamyy, 2025-06-03

### *---- "مرحبا"
لا يعمل ابداً
-- sudaaaa3, 2025-05-31

### *---- "Camera"
Camera is not working while taking the photo for the meter monthly invoice reading
-- HakemAlhasabeen, 2025-05-23

### ***** "السلط المهندسين"
السلط المهندسين
-- الملكيه الاردنيه, 2025-04-23

### ***** "Good app"
Good application, no problems
-- Majd2010, 2025-04-20

### *---- "نصابين"
ليش دفعتوني ٩ دنانير 
عشان انزل التطبيق
-- sofyan94sous, 2025-04-15

### *---- "No Credit Card Payments !!"
Credit card payments method is NOT Available !!
-- MOMODENT, 2025-03-25

### *---- "مشكلة في التسجيل"
عندما اضع رقمي و يوصلني كود التحقق يعطيني اليرنامج ان  الكود غلط جربت على اكثر من رقم و اكثر من جهاز و نفس المشكله
-- Fadi shallakh, 2025-03-17

[View all JEPCO Customer Services reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)





## JEPCO Customer Services Available In
- [Jordanien](https://apptail.io/de/app/jepco-customer-services-Zvq/jordan)
- [Vereinigte Staaten](https://apptail.io/de/app/jepco-customer-services-Zvq/united-states)
- [Kuwait](https://apptail.io/de/app/jepco-customer-services-Zvq/kuwait)
- [Vereinigte Arabische Emirate](https://apptail.io/de/app/jepco-customer-services-Zvq/united-arab-emirates)
- [Katar](https://apptail.io/de/app/jepco-customer-services-Zvq/qatar)
- [Vereinigtes Königreich](https://apptail.io/de/app/jepco-customer-services-Zvq/united-kingdom)
- [Ägypten](https://apptail.io/de/app/jepco-customer-services-Zvq/egypt)
- [Dänemark](https://apptail.io/de/app/jepco-customer-services-Zvq/denmark)
- [Türkei](https://apptail.io/de/app/jepco-customer-services-Zvq/turkey)
- [Schweiz](https://apptail.io/de/app/jepco-customer-services-Zvq/switzerland)
- [Bahrain](https://apptail.io/de/app/jepco-customer-services-Zvq/bahrain)
- [Deutschland](https://apptail.io/de/app/jepco-customer-services-Zvq/germany)
- [Angola](https://apptail.io/de/app/jepco-customer-services-Zvq/angola)
- [Oman](https://apptail.io/de/app/jepco-customer-services-Zvq/oman)
- [Zypern](https://apptail.io/de/app/jepco-customer-services-Zvq/cyprus)
- [Tschechien](https://apptail.io/de/app/jepco-customer-services-Zvq/czechia)
- [Dominikanische Republik](https://apptail.io/de/app/jepco-customer-services-Zvq/dominican-republic)
- [Algerien](https://apptail.io/de/app/jepco-customer-services-Zvq/algeria)
- [Ecuador](https://apptail.io/de/app/jepco-customer-services-Zvq/ecuador)
- [Spanien](https://apptail.io/de/app/jepco-customer-services-Zvq/spain)
- [Finnland](https://apptail.io/de/app/jepco-customer-services-Zvq/finland)
- [Griechenland](https://apptail.io/de/app/jepco-customer-services-Zvq/greece)
- [Sonderverwaltungsregion Hongkong](https://apptail.io/de/app/jepco-customer-services-Zvq/hong-kong)
- [Ungarn](https://apptail.io/de/app/jepco-customer-services-Zvq/hungary)
- [Indonesien](https://apptail.io/de/app/jepco-customer-services-Zvq/indonesia)
- [Irland](https://apptail.io/de/app/jepco-customer-services-Zvq/ireland)
- [Israel](https://apptail.io/de/app/jepco-customer-services-Zvq/israel)
- [Indien](https://apptail.io/de/app/jepco-customer-services-Zvq/india)
- [Island](https://apptail.io/de/app/jepco-customer-services-Zvq/iceland)
- [Italien](https://apptail.io/de/app/jepco-customer-services-Zvq/italy)
- [Japan](https://apptail.io/de/app/jepco-customer-services-Zvq/japan)
- [Südkorea](https://apptail.io/de/app/jepco-customer-services-Zvq/south-korea)
- [Kasachstan](https://apptail.io/de/app/jepco-customer-services-Zvq/kazakhstan)
- [Libanon](https://apptail.io/de/app/jepco-customer-services-Zvq/lebanon)
- [Lettland](https://apptail.io/de/app/jepco-customer-services-Zvq/latvia)
- [Malta](https://apptail.io/de/app/jepco-customer-services-Zvq/malta)
- [Mexiko](https://apptail.io/de/app/jepco-customer-services-Zvq/mexico)
- [Malaysia](https://apptail.io/de/app/jepco-customer-services-Zvq/malaysia)
- [Nigeria](https://apptail.io/de/app/jepco-customer-services-Zvq/nigeria)
- [Niederlande](https://apptail.io/de/app/jepco-customer-services-Zvq/netherlands)
- [Norwegen](https://apptail.io/de/app/jepco-customer-services-Zvq/norway)
- [Neuseeland](https://apptail.io/de/app/jepco-customer-services-Zvq/new-zealand)
- [Peru](https://apptail.io/de/app/jepco-customer-services-Zvq/peru)
- [Philippinen](https://apptail.io/de/app/jepco-customer-services-Zvq/philippines)
- [Pakistan](https://apptail.io/de/app/jepco-customer-services-Zvq/pakistan)
- [Polen](https://apptail.io/de/app/jepco-customer-services-Zvq/poland)
- [Portugal](https://apptail.io/de/app/jepco-customer-services-Zvq/portugal)
- [Rumänien](https://apptail.io/de/app/jepco-customer-services-Zvq/romania)
- [Russland](https://apptail.io/de/app/jepco-customer-services-Zvq/russia)
- [Saudi-Arabien](https://apptail.io/de/app/jepco-customer-services-Zvq/saudi-arabia)
- [Schweden](https://apptail.io/de/app/jepco-customer-services-Zvq/sweden)
- [Singapur](https://apptail.io/de/app/jepco-customer-services-Zvq/singapore)
- [Thailand](https://apptail.io/de/app/jepco-customer-services-Zvq/thailand)
- [Taiwan](https://apptail.io/de/app/jepco-customer-services-Zvq/taiwan)
- [Ukraine](https://apptail.io/de/app/jepco-customer-services-Zvq/ukraine)
- [Vietnam](https://apptail.io/de/app/jepco-customer-services-Zvq/vietnam)
- [Südafrika](https://apptail.io/de/app/jepco-customer-services-Zvq/south-africa)
- [Armenien](https://apptail.io/de/app/jepco-customer-services-Zvq/armenia)
- [Argentinien](https://apptail.io/de/app/jepco-customer-services-Zvq/argentina)
- [Österreich](https://apptail.io/de/app/jepco-customer-services-Zvq/austria)
- [Australien](https://apptail.io/de/app/jepco-customer-services-Zvq/australia)
- [Aserbaidschan](https://apptail.io/de/app/jepco-customer-services-Zvq/azerbaijan)
- [Belgien](https://apptail.io/de/app/jepco-customer-services-Zvq/belgium)
- [Bulgarien](https://apptail.io/de/app/jepco-customer-services-Zvq/bulgaria)
- [Brasilien](https://apptail.io/de/app/jepco-customer-services-Zvq/brazil)
- [Belarus](https://apptail.io/de/app/jepco-customer-services-Zvq/belarus)
- [Kanada](https://apptail.io/de/app/jepco-customer-services-Zvq/canada)
- [Chile](https://apptail.io/de/app/jepco-customer-services-Zvq/chile)
- [China](https://apptail.io/de/app/jepco-customer-services-Zvq/china)
- [Kolumbien](https://apptail.io/de/app/jepco-customer-services-Zvq/colombia)

---

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