---
title: "Joii Pet Care - Bewertungen, Einnahmen und Downloads in Vereinigtes Königreich | Apple App Store"
description: "Joii Pet Care Expert vet advice, at the tap of a button.  ●  Video consultations with UK registered vets, available 24/7. ●  Joii vets resolve nearly 70% of issues they see via video consultation, sav"
---

# Joii Pet Care — Vereinigtes Königreich
> 24/7 vet calls + advice

![Joii Pet Care App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a1/e9/dd/a1e9dd55-7b49-d47c-2983-b61f4a763ce2/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Vet-AI](https://apptail.io/de/developer/vet-ai-aPQ)
**Category:** Medical
**Rating:** 4.9/5 (5,932 ratings)
**Price:** Free
**Bundle ID:** com.vet-ai.ios.client.Joii
**Store:** Apple App Store
**Country:** Vereinigtes Königreich
**Version:** 4.11.1 (released 2026-06-22)
**Original Release:** 2019-05-11
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1436958921)
**AppTail Page:** [https://apptail.io/de/app/joii-pet-care-WTp/united-kingdom](https://apptail.io/de/app/joii-pet-care-WTp/united-kingdom)

## Joii Pet Care Description
Joii Pet Care
Expert vet advice, at the tap of a button.

●  Video consultations with UK registered vets, available 24/7.
●  Joii vets resolve nearly 70% of issues they see via video consultation, saving you the cost of a trip to the vets.
●  Free pet symptom checker developed by vets. Identify 160 common conditions quickly and get immediate, qualified advice on what to do next.
●  Specialist advice on skin problems, behaviour, arthritis, and more.

How does it work?

●  £28 for a video vet consultation (or free if your pet is insured with one of our partners). No extra charges for night calls and no booking required.
●  Upload any photos you'd like the vet to see ahead of your consultation.
●  Full history taking and visual assessment via video call.
●  Your vet will give you clinical advice, diagnosis and a treatment plan.
●  Vet-recommended products available to have delivered to your door
●  Full treatment plan saved to your app.
●  Unlimited vet calls for partner insurance customers including Animal Friends Insurance, ASDA Money, Purely Pets and Waggel.

About this app

You're just a few clicks away from a video consultation with a qualified vet. Forget the stress of arranging out-of-hours appointments or transporting your pet when they're poorly. Get help from our veterinary team all from the comfort of your own home.

As qualified members of the Royal College of Veterinary Surgeons, our vets will always tell you if you need to see your local practice for in-person care.

Don't just use Joii when your pet is unwell. The vets and nurses can also provide general support and advice on diet, exercise, vaccinations, training, dental, and everything in between.

And it's just £28 per vet consult. So for affordable, accessible veterinary advice whenever your pet needs care, download the app today.

## Joii Pet Care Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f1/03/6c/f1036c6c-ce9d-59bb-ac86-609ee08822ba/13__Display_-_1.png/2064x2752.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/35/33/fc/3533fcd7-7392-f1c3-d6f6-6f3491885468/13__Display_-_2.png/2064x2752.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/93/10/30/931030cc-e011-c17b-41ee-e8aa47f95648/13__Display_-_3.png/2064x2752.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b9/15/53/b9155307-68d5-3d0c-d6a4-fb4d30638ab6/13__Display_-_4.png/2064x2752.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3c/a8/c3/3ca8c363-45fb-e907-6d7a-3d29fb8535a8/13__Display_-_5.png/2064x2752.png)

## Joii Pet Care Rating Breakdown in Vereinigtes Königreich
- 5 stars: 5,697 (96%)
- 4 stars: 176 (3%)
- 3 stars: 18 (0%)
- 2 stars: 10 (0%)
- 1 stars: 31 (1%)

## Joii Pet Care Reviews in Vereinigtes Königreich

### ***** "Fantastic service"
My 1 year old dog had a red lump on eye diagnosed over phone and gave me peace of mind - brilliant
-- clareecartwright, 2024-12-09

### *---- "Problems logging in"
I’ve been with animal friends insurance for 5 years and recently received an email inviting me to join this app. All was going well until the app won’t go past trying to “update my details” so frustrating. I will update the review if I can resolve this issue pretty quickly
-- Niknaks62, 2024-11-29

### *---- "Poor experience"
App decided that my policy was no longer valid so wouldn’t let me access anything.
Insurer confirmed policy was still valid but due to restricted access I missed my consultation with Vet for my cats follow up apt. 
As usual, no contact number apart from an email address so now having to wait 48hours to have someone investigate. Really unhelpful when you need to speak to a vet. Ended up going to my local vet as couldn’t wait for resolution. First time using it and won’t be rushing to do it again 😫
-- Mav1201, 2024-08-19

### *---- "What’s the point?"
I used this app on a few occasions. Every single time the app says “go see the vet”.
It’s pointless and instead of saving me time, it wastes my time.
I don’t understand how this app could be useful to me.
-- kammmmmmmmmmma, 2024-07-30

### *---- "Poor"
Since Joii updated, I've been left out in the cold, even contacted my insurer, still no access even though I've used it in the past.
So after emailing Animal Friends & Joii over the last 6 days I've given up with even bothering.
Once apon a time it was ok, but not now
-- Charlietango147, 2024-07-17

### *---- "Waste of time"
Requested a call, waited 25 minutes to get through to someone to be told I needed to request the call again.
-- vaughany27, 2024-06-17

### *---- "Doesn’t work"
Trying to use the app and just says there is an issue and won’t work
-- Garethc9701, 2024-06-16

### ***** "Poorly pup"
My 7 month old puppy had a problem going to the loo in the night and was in a lot of discomfort, I called a Joii vet and the process was very simple. She called me back and checked everything although, of course, it was a little hard using video and having a squirming dog. I didn’t feel at all rushed and it was such a relief to be reassured. It would have cost me over £300 at the local emergency vet. My pet insurance company, Animal Friends, includes this service in our policy. I would highly recommend Joii.
-- Lab101a, 2024-04-25

### ***** "Oscars help"
First time using this service as I keep.forgetting about it but fabulous calming advice and prescription sent to me with a follow up for Oscar tomorrow so quick and reassuring.
-- Leesa39, 2024-04-23

### *---- "Doesn’t Work"
I connect my Animal Friends policy and am advised this has been successful and my pet has been added. However, no pet details appear and I am continually prompted to add a pet before I can utilise any of the app’s functions. This happens repeatedly with no pet being added, thus rendering the app entirely useless.
-- katematlock1012, 2024-04-12

[View all Joii Pet Care reviews and detailed analytics on AppTail](https://apptail.io/de/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Joii Pet Care Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Kostenlos | Vereinigtes Königreich | Medical | #21 |

## Joii Pet Care Discovered Keywords
- joii pet care

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