justclean

This is the worst application I ever used specially in cleaning service the service provider is the worst his name is (zouhair elboubakiri buildings cleaning service ) they didn’t come or do anything and they updated on the app that work is finished they stole my money!!

Been a customer for more than a year with regular requests. Last request was for 1 hour floor mopping for an empty 1 bedroom appartment. The cleaner took 1 hour to clean only 1 room that is 8 m2. When i went back to check she left the floor with water every where without drying it saying she have completed the service. Called customer service they did nothing no response and when they did over chat they said it is my fault as i only booked 1 hour. It is an empty appartment for god sake and we were living in it just 1 hour before we asked for cleaning. The cleaner said it was too dirty thats why she needed more time. Same appartment got cleaned weekly for 2 hours with all the furniture including mopping and dish washing. Customer service called and said we will give you 15 dhs as if i am waiting for this kind of compensation. Thankfully used another app that came in minutes and finished everything in few minutes.

Thanks justclean for making our lives easier by giving us a hand in all our home chores

Çok

Very unprofessional application which deals with a very bad and inexperienced laundries

I have two issues with the company. The first, is that I received a torn dishdasha from a laundry.. the just clean refused to reimburse me for its amount, unless i upload a picture of the receipt.. who keeps a receipt of a garment bought 1 year ago? all they did was credit my account with a 3.75 kd.. (keeping in mind it’s worth over KD 23) it’s their policy they said. The second issue is cancelling my pickup/dropoff schedule without prior notice. I receive a call every now and then with new schedules and they don’t even stick to them. My only reason for subscribing with Justclean was the lack of nuisance in contacting laundries with the continuous phone calls and assuring my laundry is picked up/dropped off in time, turns out Just clean offers no advantage whatsoever over regular 1-1 laundries. Unsubscribing, and wouldn’t recommend it.

Amazing app

Application ghaseel wayid a7san

البرنامج صاير ما يفتح بعد التحديث و بطيء جدا

They claim on their app, if you refer a friend, each one of you will get 1.5 kd free credit, but guess what, there’re lying, no one get anything, and the customer service is really poor and manipulative. Not Recommended at all