la Repubblica - news online

It never recognizes that I have a premium subscription through apple and every couple of days I have to delete the app and reinstall it. It only ever happens with this app.

Vivo in US e provo stupore e imbarazzo per il livello della app che dopo anni e anni e annunci di aggiornamenti resta piena di bug, ironico perché l’ultimo nonostante l’aggiornamento è proprio l’impossibilità di abbonarsi…come si dice self-sabotage.

Twice, I have paid for a full subscription and the app fails to recognize that snd give me full access, even after re-installing.

I am paying a weekly subscription but this App shows my profile has no valid subscription. As such, I have no access to premium content. This problem has occurred quite often in the past year, and it was possible to workaround it by logging in and out from the user profile. Unfortunately with last App update the problem is persistent. I opened a support ticket, but the assistance team has only responded with some generic and useless instructions. I asked a refund of the weekly subscription until the problem is solved and their answer was that I should ask Apple a refund…… my recommendation is to stay away from this Italian newspaper and look at alternatives like Corriere

Simple gestures don’t work and you basically have to always return to the home page. Intolerable popup ads for a paid application. Login is frequently forgotten and I have to input in again. You can actually see that the application struggles every time you open “subscribers only” content before realizing that I am logged in. This generates a very poor user experience (videos are the worst). I installed the New York Times two iPads ago and I never had to input twice my credentials in 4 years or so. I opened a ticket with Gedi to complain about the login issues and was told to generically clear my browser cookies..useless I cancelled my PayPal recurring payment to ensure this crap does not get renewed. If you want a better experience you will have to use your pc with antipaywall plug-ins: it’s not legit but that is what you get when you deliver so poorly and charge so much. Repubblica’s developers still think they are in the 90”s: paradigms and UIs /UXs have improved significantly and obviously their vision/skillset are not up to the task. The useless amount of paywalls cause significant lags to the application

Contenuti che non si aprono nonostante abbonamento pagato, login che non funziona e impossibile disdire abbonamento (pec o telefonata? Seriamente? Vivo all’estero e non ho modo di fare ne l’una ne l’altra).

Lenta nel passare da una pagina all’altra, frequenti crash e una intollerabile quantità di pubblicità irritante. Poi non si capisce perché quando si riapre la app non si riprenda a leggere dove si è lasciato. Pressreader funziona meglio, perché non la copiate?

Non riconosce gli abbonamenti e il modulo per reclamare non funziona … non ho parole voglio indietro i miei soldi dell’abbonamento!!!

Quando si legge un articolo e si vuole tornare alla home page, swiping right non funziona e quindi si è costretti ad usare il tasto ‘back’ che riporta all’inizio della home page. Per favore, introducete questa elementare feature che è’ disponibile in tutte le app di lettura. Swiping right dovrebbe andare indietro alla stessa posizione dell’articolo selezionato.

Pessimo update, lento, instabile. Impossibile ora leggere off-line - ma La Repubbica non sa che molte persone non hanno accesso online costante? Rimpiango la versione precedente di Repubblica on line.