Lieferando.de

Worst delivery UI I’ve ever seen. Absolutely no excuse as a business to have that so bad.

Lieferando adds on service charges to handle your order, but when something is delivered incorrectly they’re no help and tell you to contact the restaurant directly. Save the time and skip the middleman, don’t let Lieferando cover for bad restaurants.

⭐️⭐️⭐️⭐️⭐️ pizza war lecker

Love this app. My only request would be an option to translate the menus into different languages.

Be careful, they added a transaction charge quietly for payments with Apple Pay.

The WORST customer service out there. I had an order get confirmed as delivered and received… funny thing is, I never got my order! I even requested to be met at the front of my building… I was never called nor contacted. I reached out to the company via email and chat in the app and they told me that they saw the order as delivered (the email response) and that I needed to contact the restaurant myself to have them approve a refund (the chat). I was on a vacation. I don’t know the restaurant. I do not want this hassle. I’m disgusted with this response. For all I know, the driver took the food and ran. Deleting the app and encouraging you to use ANYTHING else for your food delivery needs.

Order never arrived, do NOT use this service. It’s a scam.

It’s always great good and fast delivery. I’m glad they’re here!

Ordered through them and was giving me a countdown, said 12 minutes so I headed downstairs as it was to my hotel and I said I would meet them outside to make it easier. Then app just said ‘arriving soon’ and I waited for over 30 minutes with no updates. Over an hour later it still says it’s arriving soon still. 2 hours after I order (delivery was 15-40 min estimate) I get a message asking if I enjoyed the food. I contact customer service and they say it was delivered an hour ago and they couldn’t find me so left at hotel reception. I went there and they said it came maybe 30 minutes ago, and I was sent no notification or called as the app and restaurant both had my number. Customer services tells me ‘they did their job’ and to contact the restaurant, I said I paid them and not the restaurant, he says ‘no, you paid then through us’, this is a lie as it is not the restaurant name on my credit card bill. Then he ended the chat and wouldn’t answer my other questions. Absolutely awful.

No one reads my notes that show I can't hear. Niemand liest meine Notizen, aus denen hervorgeht, dass ich nicht hören kann.