Lilypad CRM

Been using this app for almost a year now. It’s never worked properly, buttons don’t work when you press them, app crashes/freezes, accounts don’t show up in search. List goes on, I’ve reached out to support and nothings been fixed and it sounds like they are aware of the issues.

How come the “back” button doesn’t function? Someone needs to develop a better module, maybe a different card layout. Everyday usage of these is pretty terrible. Maybe hire so new developers?

the app constantly kicks you out and doesn’t save any of the work that you’ve done. always freezing and crashing even when there is not an update or any bug fixes that need to be done. absolutely would not recommend to anyone ever

I’ve been forced to use this CRM app for almost two years. It has never worked the way it is supposed to. No one at this company ever takes responsibility for the app not functioning correctly and instead the help desk blames the user and never fixes any issues.

Terrible app. Tech support is a joke. After numerous reinstalls, my accounts are still not correct. I even sent a spreadsheet with accounts missing/incorrect with no fixes!

Absolutely the worst tool- constant reinstalls needed and glitches every day. Spontaneously deletes entire sales, log or placement history. Not intuitive at all with searches, logs and switching back and forth (within or to and from app) a constant headache. Seems like a sales tool developed by your first grade after-school program. The problems in no way outweigh the benefits and trying to track people, accounts or placements will be continuously flawed due to program and app issues.

I’ve been using LilyPad for years. It’s Frequently glitchy. Frequent (weekly-daily) delete/reinstall needed. Full historical data loss has occurred. App “maintenance“ will leave app down and unusable for long periods of time

App always crashing or having inaccurate sales history, I would not recommend using this app for sales

After working with multiple CRMs during my time in the alcohol industry, Lilypad has been the most useful by far! From the next level commitment tracking to the account search functions everything about this app has made it easier for me to accomplish more while I’m working the field. Highly recommend this for anyone in the beverage industry looking to make their reps more efficient!

Super glitchy, crashes all the time, data inaccurate. Slows down my work day.