Very disappointing service
I booked for 2 adults and 2 kids and Paid for it . When I checked in to the hotel I was surprised that this rubbish app sent a request for just king bed with no beds for the kids . The hotel asked me to pay for 2 extra beds and showed me the request they received from macqueen . I waited for one hour with the customer service which ended by asking me to pay for 2 beds for my kids . Ridiculous! And never faced this situation with all other apps before . Not doing it again with them definitely.