Subscription renewal
I subscribed a couple of years ago but stopped using the service after a while. Recently they’ve taken payment from my bank as an auto renewal but without sending me a reminder or advising that the price had increased. They refuse to refund me after I told them I didn’t want to renew. To make matters worse I’ve logged in for the first time in a year and can’t view any content. It seems I have no active subscription according to the app. I’m getting no response fro customer support.